What is NinjaOne Platform?
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NinjaOne Platform?
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Management Console
Deployment
Automation
Third Party Application Patching
Approval Process
Assessment
Validation
Testing
Scheduling
Notifications
Reporting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Business Value Created
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
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NinjaOne Platform Reviews
Jonathan W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Easy to use stable RMM Solution
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
The ease of deploying end user accounts to remotely connect to company systems is a key differentiator for me.
What is your favorite aspect of this product?
The ease of swapping between different companies and clients.
What do you dislike most about this product?
I wish there were more filter options in the search areas.
What recommendations would you give to someone considering this product?
I would recommend that you consider ninja as a serious RMM competitor. The automation features are very useful, and can really save time.
Pros
- Trustworthy
- Effective Service
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Trevor J.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Feb 2023
Fantastic Product
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
It's the ease of use and quickness.
What is your favorite aspect of this product?
It's GUI is simple and fast for even new users.
What do you dislike most about this product?
Not much really.
What recommendations would you give to someone considering this product?
If you a leaving a MSP, this is for you.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Jorge D.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2023
Very effective, responsive, practical.
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Very practical and allow us to service multiple clients, easily.
What is your favorite aspect of this product?
Clean, practical, effective
What do you dislike most about this product?
The reporting needs improving.
What recommendations would you give to someone considering this product?
It's very effective to run scripts, install/remove SW, getting basic info, remote console, etc. It has good integrations but it doesn't allow me to integrate it with whatever I would want.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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