What is NinjaOne Platform?
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NinjaOne Platform?
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Management Console
Deployment
Automation
Third Party Application Patching
Approval Process
Assessment
Validation
Testing
Scheduling
Notifications
Reporting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Business Value Created
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
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NinjaOne Platform Reviews
Olaf v.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2023
A suplier that keeps innovating and listens.
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
They keep improving there application and have a clear path to the future and they listen to you when you come with improments you feel more like a partner then a customer that only buys a tool.
What is your favorite aspect of this product?
the patching. We have multiple customers that all need to be up to date with the latest patches. Ninja took all that work out of our hands so that we can keep ourself busy with other more fun stuff then patching.
What do you dislike most about this product?
At the moment it is the dashboard. It shows if the hardware is healthy or not but if a device is healthy but offline it turns grey and it won't be counted as healthy. That gives a wrong example of how healthy the devices are for a customer. So instead of 95% healthy it will show 65% healthy.
What recommendations would you give to someone considering this product?
Make a top 10 list of things you need and want. After that do a trial and see if you have all your points are checked. If you look for a tool that is good with patching. Is inovating and keeps adding new tools to there portfolio. Then ninja one is the correct tool for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Adam K.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Feb 2023
Not just for MSPs. A great RMM!
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Price/Performance/Features/Deployment
What is your favorite aspect of this product?
Remote Access and Intune Deployment
What do you dislike most about this product?
So much to learn!
What recommendations would you give to someone considering this product?
Put it high on your list.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Adam B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
It's good!
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Haven't used any others
What is your favorite aspect of this product?
TeamViewer
What do you dislike most about this product?
Scheduling tasks and updating programs
What recommendations would you give to someone considering this product?
Learn as much before deployment
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
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