What is NinjaOne Platform?
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceNinjaOne Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on NinjaOne Platform.
91 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NinjaOne Platform?
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Management Console
Deployment
Automation
Third Party Application Patching
Approval Process
Assessment
Validation
Testing
Scheduling
Notifications
Reporting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Business Value Created
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Also Featured in...
NinjaOne Platform Reviews
Benjamin R.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
NinjaOne is very easy to deploy and manage for any
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Robust versatile
What is your favorite aspect of this product?
Backup and rmm
What do you dislike most about this product?
Nothing is to not like
What recommendations would you give to someone considering this product?
Try it and see how easy it is
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mark A.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Mar 2023
Swiss Army Knife of the IT World
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Most products do one thing well and then have a few add-ons to look like bells & whistles when in fact they are of little value. All of Ninja's core attributes are top level. They are constantly innovating, taking input from users, and creating a community, in the process.
What is your favorite aspect of this product?
I value the consolidation of features under one dashboard. I was able to retire four different software suites (remote connection, asset mgmt., ticketing, A/V) and improve on all of them in the process. Factoring in all of the other licensing costs for renewals, it turned it to a net zero proposition. In saying that, I added 10x the functionality and visibility. My account rep has been amazing as was the product specialist that led the initial onboarding.
What do you dislike most about this product?
My only issue thus far has been with Gravity Zone Bitdefender integration piece and dealing with Ninja support to resolve a Bitdefender issue. There was a bit of a disconnect that led to multiple interactions and a frustrating end-user experience.
What recommendations would you give to someone considering this product?
The overall value is the product is amazing. Automated remote (unmanaged) deployment of software was a huge value add for us along with all of the other features available. Utilize as much of the functionality as possible and make sure you take the time to have an onboarding review. Train at least one person to near expert level so you maximize your investment and ensure you are leveraging the product to its fullest.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Effective Service
- Less Efficient Service
Please tell us why you think this review should be flagged.
Cristiano C.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Continously improved, easy to use and reliable
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Ease of use
What is your favorite aspect of this product?
User interface
What do you dislike most about this product?
Nothing i dislike
What recommendations would you give to someone considering this product?
Very nice user ibterfave
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.