In Partnership With SelectHub
What is Nimble?
Nimble is an engagement platform that helps small and midsize businesses capture leads, nurture relationships, and build meaningful connections at every stage. It automatically generates rich customer profiles and tracks interaction histories from contact lists and email conversations. With features like deal tracking, tasks, alerts, and email marketing, Nimble ensures businesses stay connected with leads and customers. Designed for the whole team, not just sales, the platform fosters seamless collaboration and effective relationship-building across all departments.
Company Details
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In Partnership With SelectHub
Nimble Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Nimble.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 86%
- Service Experience:
- 87%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Respectful
- Fair
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Account and Contact Management
Collaboration
Sales Management
Customer Service Management
Lead Management
Telephony and Call Center Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Analytics and Reporting
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Quality of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Nimble Reviews
Ariel L.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Nimble: You're in good company
Likeliness to Recommend
What differentiates Nimble from other similar products?
Nimble is a welcome addition to the Office ecosystem, as they clearly understand the needs of business users in a social and global world, it's a game changer for CRM. It's simple, integrates with social networks and facilitates relationships. That's why Shark Tank companies use Nimble to grow, it connects with Microsoft 365/Google Workspace to track team activities and productivity. To import data from Gmail, Outlook and other social sites, such as Twitter and LinkedIn.
What is your favorite aspect of this product?
It's especially useful and well-suited for developing new contacts and tracking them to keep your prospecting status in check. While Nimble is a brilliant and well thought out platform, I personally believe Nimble is more suited for medium to large organizations, it is integrated with social listening to keep all customer profiles up to date. This aspect of Nimble allows all organizations to keep track of contacts that are mentioned.
What do you dislike most about this product?
Some of the cons of Nimble are that the interface is a bit confusing and complicated for users who have a slightly unsuspecting nature. Its interface is difficult as it has so many features that it is bewildering to use for the first time and it took us a long time to understand how it works. Its storage is less than ideal and is annoying when we try to store more things in it. Nimble's cloud storage sometimes fails to store information, leading to loss of information.
What recommendations would you give to someone considering this product?
Nimble customer service is nice, customer satisfaction is always a top priority if you want to keep your business up and running because customers are the backbone of your business. Once an order has been completed, Nimble will automatically track your AliExpress orders for a tracking number. Whenever a tracking number is found, Nimble will notify your customer with the tracking number of their order.
Pros
- Enables Productivity
- Caring
- Respectful
- Altruistic
Please tell us why you think this review should be flagged.
Alejo J.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Nimble for online and mobile sales transactions
Likeliness to Recommend
What differentiates Nimble from other similar products?
For whatever type of business your company has Nimble is one of the best customer relationship management software where it offers mobile based sales automation, this is the only database that keeps all our social media and content marketing contacts organized. Interface: It is easy to use and feature rich. The utility granted by this customer relationship management software is designed to make it easy for people to save their valuable time.
What is your favorite aspect of this product?
A great advantage of this software is to connect with Microsoft 365/Google Workspace to track team activities and productivity. To import data from Gmail, Outlook and other social sites, such as Twitter and LinkedIn as it also has a great user interface, this software is very efficient of incentivizing customers as well as generating more revenue. This interface has many features such as email marketing and ad management, live chat and much more.
What do you dislike most about this product?
It has an exaggeratedly high cost to the public without counting a control panel with very little presentation and with little advanced functions (and more being such an expensive software) and a rather complex interface, with so many functions that it is surprising to use it for the first time and it takes a long time to understand its operation.
What recommendations would you give to someone considering this product?
As a team, we believe that Nimble is a solution for companies of any type, large or small, it has the ability to manage customer relationships effectively, manage contacts and their information. A great control panel, a fast user interface, we recommend this complete package with all the features that have helped us a lot.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Banita G.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2022
My Review Of Nimble
Likeliness to Recommend
What differentiates Nimble from other similar products?
Nimble comes with great Salesforce automation features also houses some of the best CRM features making it ideal for business use.
What is your favorite aspect of this product?
Using Nimble is seamless The software comes with best CRM features I like the many automation features
What do you dislike most about this product?
No bad experiences with Nimble as it has been very effective
What recommendations would you give to someone considering this product?
I recommend this CRM software because it has worked well in our business.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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