In Partnership With SelectHub
What is Nimble?
Nimble is an engagement platform that helps small and midsize businesses capture leads, nurture relationships, and build meaningful connections at every stage. It automatically generates rich customer profiles and tracks interaction histories from contact lists and email conversations. With features like deal tracking, tasks, alerts, and email marketing, Nimble ensures businesses stay connected with leads and customers. Designed for the whole team, not just sales, the platform fosters seamless collaboration and effective relationship-building across all departments.
Company Details
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In Partnership With SelectHub
Nimble Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Nimble.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 86%
- Service Experience:
- 87%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Respectful
- Fair
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Account and Contact Management
Collaboration
Sales Management
Customer Service Management
Lead Management
Telephony and Call Center Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Analytics and Reporting
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Quality of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Nimble Reviews
Jonny B.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2025
Good, with areas for improvement
Likeliness to Recommend
What differentiates Nimble from other similar products?
Not sure.
What is your favorite aspect of this product?
Tracking sales.
What do you dislike most about this product?
Not being able to arrange deals by date created in new pipeline system. Was previously possible now since update apparently not possible despite our attempts to ask them to implement.
What recommendations would you give to someone considering this product?
Ease of use
Pros
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Less Effective Service
- Less Efficient Service
- Wastes Time
Please tell us why you think this review should be flagged.
Ross K.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2025
Nimble: Simple to Use CRM Helps Grow a Business
Likeliness to Recommend
What differentiates Nimble from other similar products?
Simplicity of use. Nimble Prospector enables you to access and use all features of Nimble regardless of which TAB you are in on your browser. Personalized group messages, workflows and bulk & sequenced emails enables users to have more effective communication with all clients, prospects and contacts. Integration with Gmail and Outlook means you can see all communication with a contact
What is your favorite aspect of this product?
Nimble prospector, workflows and Personalized group Messaging are my favorite features. Another key favorite is creation of customised searchable fields and Tags
What do you dislike most about this product?
There is nothing I dislike. Of course, there are always improvements but Nimble are very responsive to suggestions.
What recommendations would you give to someone considering this product?
Be clear on why you are implementing Nimble (or any CRM). What are the benefits & outcomes you expect as a result of using Nimble. Involve your staff in identifying how you will implement and integrate Nimble into your business strategies and processes. Setup a training program on how to use Nimble. This is critical in learning how to maximize the benefits of its features Remember, a CRM like Nimble is NOT a magic bullet regardless of its cost. Implementing a CRM is an INVESTMENT in growing your business,. It is NOT an expense.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
John W.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Apr 2025
Nimble makes contact management easy.
Likeliness to Recommend
What differentiates Nimble from other similar products?
Its ability to harvest social media data automatically makes it invaluable.
What is your favorite aspect of this product?
Its social media awareness
What do you dislike most about this product?
1. It doesn't have a country code drop down in phone fields 2. It doesn't offer an invert selection facility where e.g. you want to tag 473 of of 500 contacts, so you just tag the 7 of them, then tell it to invert the selection, then tag those 473 contacts instead of having to manually tag all 473 contacts 3. It doesn't allow you to customise (move or remove) sections in the Data Fields tab 4. There is no API that links it (2-way) with Google Contacts. 5. There is no facility to add preset selectable data in address fields when entering data, like a list of towns in the town field. 6. Better functionality of the phone app.
What recommendations would you give to someone considering this product?
It would make your life easier and you more efficient.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
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