

In Partnership With SelectHub

What is Nimble?
Nimble is an engagement platform that helps small and midsize businesses capture leads, nurture relationships, and build meaningful connections at every stage. It automatically generates rich customer profiles and tracks interaction histories from contact lists and email conversations. With features like deal tracking, tasks, alerts, and email marketing, Nimble ensures businesses stay connected with leads and customers. Designed for the whole team, not just sales, the platform fosters seamless collaboration and effective relationship-building across all departments.
Company Details
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In Partnership With SelectHub
Nimble Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Nimble.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 86%
- Service Experience:
- 87%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Respectful
- Fair
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Account and Contact Management
Collaboration
Sales Management
Customer Service Management
Lead Management
Telephony and Call Center Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Analytics and Reporting
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Quality of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Nimble Reviews

Gail N.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2022
A powerful and versatile tool for optimizing.
Likeliness to Recommend
What differentiates Nimble from other similar products?
Its power lies in its capacity to search social networks and take in information. It is utilized for everyday sales activities and stores and delivers real data. The excellent information is automatically extracted from social profiles. Nearly all of Nimble's features are automatic. Of course, a setting allows tasks to be programmed to run weekly, monthly, or annually. We can get our cx's attention in this way.
What is your favorite aspect of this product?
I like that it is simple to use and relationship-based, which is well-liked by the organization's workers. I adore how easy to use and effective its interface is at finding tools. I like it helps manage and keep an eye on team performance and activities. It enables you to create an automated series of customized emails sent at various times. It links to numerous social media accounts so that employees can manage contacts.
What do you dislike most about this product?
Although Nimble performs a few tasks a little differently than most CRMs, there isn't anything about this program that I particularly detest or find bothersome. I believe that it has a reasonably affordable price that is also justified by its wide range of features and benefits to each of its consumers.
What recommendations would you give to someone considering this product?
Excellent security, easy detection of fraud activity, and prompt email delivery. Compared to other options, nimble is inexpensive and has fantastic features. If cx needs a call from us, email the marketing team quickly and forward the leads. Several ways to communicate. Simple to log in, with duties provided before the login time and the ability to monitor every customer's behavior. Contact the team if you are having trouble.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Jeffrey T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
The best way to manage contacts and communications
Likeliness to Recommend
What differentiates Nimble from other similar products?
With Nimble, we can reach potential customers through multiple channels, like email and the web, more effectively. The intuitive design of Nimble's user interface has made it possible for us to collect accurate information from prospects found on social networks, contact with those prospects, and have meaningful conversations with them.
What is your favorite aspect of this product?
Nimble helps me keep track of and organize my customers, prospects, and contacts better. I'm thinking about putting something in place to keep in touch with people who attended the webinar and to provide some sort of follow-up. Nimble assists me in the management of my CRM as well as the demands of my sales. The most important weapon in my marketing armory is this, and I use it in a variety of methods.
What do you dislike most about this product?
Small businesses may have difficulty affording this software's hefty price tag. However, I feel that the price is worth the benefits. Wishing him well, I'd encourage him to browse the Internet for further information. Templates might be easy to find.
What recommendations would you give to someone considering this product?
We'd be able to accomplish a lot more with this program's help. We disseminated and clearly displayed the information to encourage regular use. Digital marketing firm Nimble shows why it is the best in the business.
Pros
- Enables Productivity
- Efficient Service
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
Cecil E.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Nimble is an amazing CRM.
Likeliness to Recommend
What differentiates Nimble from other similar products?
I like that Nimble searches for social profiles after I add a brand new contact. It makes it easy to stay up with their LinkedIn activity. I also love the keep In Touch feature that enables me to calendar contact points and not miss out on an attainable connection. And therefore the group email is awesome! This app is really easy to find out and implement and has improved our business processes exponentially!
What is your favorite aspect of this product?
Everything! I particularly like how intuitive the interface is with a minimal learning curve. The combination with Microsoft workplace and different applications makes it simple to trace emails related to our client experience and interactions. I fancy the way that customers’ data is captured in an easy organized way which Nimble automatically creates the company as you create a new person inside the database. The interface looks superb and simply makes good sense.
What do you dislike most about this product?
The email templates feature could be a mess. The info is wrong and the management of templates is very dated. Managing pipeline stages is additionally cumbersome. The whole app appears stuck in time. I used it for the first time concerning ten years ago and it’s not increased much since then. I believe the founder has moved on to different interests.
What recommendations would you give to someone considering this product?
Jump in, head-first‼! You shall not go wrong by mistreatment Nimble. You shall notice it integrates with everything you wish for CRM. My solely question to you’d be: “Why didn’t you think of Nimble earlier?”
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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