Nightingale Customer Reviews 2025 | SoftwareReviews

Nightingale

Composite Score

7.3 /10

CX Score

7.8 /10

7 Reviews Write a Review

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What is Nightingale?

Nightingale’s workflow-based EHR solution is designed to automate healthcare delivery processes without disrupting your workflow or interfering with your patient interactions.

Company Details

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Nightingale Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

79 Plan to Renew

73 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nightingale?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 79

Ambulatory EHR

Clinical Flow

Appointment Management

Evaluation and Management Coding

E-Prescribing

Lab Integration

Billing

Cloud Hosting

Meaningful Use Certification

Medical Charting

Customer and Relationship Management

Vendor Capability Ratings

Average 79

Ease of Implementation

Ease of IT Administration

Vendor Support

Quality of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Nightingale Reviews

Vivian A.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

GREAT PRODUCT, EASY TO USE

Likeliness to Recommend

7 /10

What differentiates Nightingale from other similar products?

The platform is easy to navigate

What is your favorite aspect of this product?

The ease with which patients are able to match healthcare professionals

What do you dislike most about this product?

Nothing, as I enjoyed using it

What recommendations would you give to someone considering this product?

Highly recommended for patients to find great health care professionals

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Consultant
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2022

Reliable Electronic Healthcare Systems.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Nightingale

What is Nightingale?

Company Details

Need Assistance?

Nightingale Ratings

84 Likeliness to Recommend

79 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Nightingale?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Ambulatory EHR Any service or treatment that does not require hospitalization.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Appointment Management Includes appointment reminders, requests, and scheduling.

Evaluation and Management Coding A process that supports medical billing in the United States and is used to obtain reimbursement from Medicare and Medicated programs.

E-Prescribing Ability to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients' medication history.

Lab Integration Ability to provide access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

Billing Includes invoice management, time capture, and expense tracking.

Cloud Hosting Cloud hosting uses computing resources from a host. It is an Infrastructure as a Service (IaaS) delivery model that provides a suite of remote/virtual services.

Meaningful Use Certification Applies to vendors in the United States that is used to define how clinical and patient data can be exchanged between insurers and providers.

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Nightingale Reviews

Vivian A.

GREAT PRODUCT, EASY TO USE

Likeliness to Recommend

Pros

Reliable Electronic Healthcare Systems.

Likeliness to Recommend

Pros

Feature Ratings

Ambulatory EHR

Clinical Flow

Appointment Management

Evaluation and Management Coding

E-Prescribing

Lab Integration

Billing

Cloud Hosting

Meaningful Use Certification

Medical Charting

Customer and Relationship Management

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Vendor Support

Quality of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Customization