Nightingale Customer Reviews 2025 | SoftwareReviews

Nightingale

Composite Score

7.2 /10

CX Score

7.6 /10

6 Reviews Write a Review

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What is Nightingale?

Nightingale’s workflow-based EHR solution is designed to automate healthcare delivery processes without disrupting your workflow or interfering with your patient interactions.

Company Details

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Nightingale Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

75 Plan to Renew

72 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nightingale?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 81

Clinical Flow

Appointment Management

Billing

Ambulatory EHR

E-Prescribing

Lab Integration

Evaluation and Management Coding

Cloud Hosting

Meaningful Use Certification

Medical Charting

Customer and Relationship Management

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Nightingale Reviews

Adnan K.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Nightingale: A Comprehensive, Preventative Tool

Likeliness to Recommend

9 /10

What differentiates Nightingale from other similar products?

Nightingale Health’s technology analyzes an extensive array of over 50 blood biomarkers related to metabolic health, including cholesterol subtypes, fatty acids, amino acids, and various inflammation markers.

What is your favorite aspect of this product?

Nightingale Health offers convenient blood sample collection methods, which can often be done with minimal preparation.

What do you dislike most about this product?

it’s still relatively new and niche, which can limit its integration with traditional healthcare systems and primary care providers.

What recommendations would you give to someone considering this product?

Nightingale Health is most effective if you're ready to use its insights to make lifestyle changes.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Banu P.

Role: Student Academic
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Simple, reliable EMR for efficient outpatient care

Likeliness to Recommend

6 /10

What differentiates Nightingale from other similar products?

Nightingale is easy to use, affordable, and designed specifically for outpatient clinics. Its simple interface and smooth billing make daily tasks faster and more efficient.

What is your favorite aspect of this product?

My favorite aspect of Nightingale is its easy-to-use interface, which makes medical charting and appointment management simple and efficient.

What do you dislike most about this product?

What I dislike most about Nightingale is the limited integration with other healthcare systems and the lack of advanced features like voice recognition and telehealth.

What recommendations would you give to someone considering this product?

I’d recommend Nightingale for small to mid-sized outpatient clinics looking for an easy-to-use and affordable EMR. However, if you need advanced integrations, telehealth, or voice recognition, consider whether it meets all your needs.

Pros

Helps Innovate
Enables Productivity
Transparent
Continually Improving Product

Vivian A.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

GREAT PRODUCT, EASY TO USE

Likeliness to Recommend

7 /10

What differentiates Nightingale from other similar products?

The platform is easy to navigate

What is your favorite aspect of this product?

The ease with which patients are able to match healthcare professionals

What do you dislike most about this product?

Nothing, as I enjoyed using it

What recommendations would you give to someone considering this product?

Highly recommended for patients to find great health care professionals

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nightingale

What is Nightingale?

Company Details

Need Assistance?

Nightingale Ratings

81 Likeliness to Recommend

75 Plan to Renew

72 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Nightingale?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Appointment Management Includes appointment reminders, requests, and scheduling.

Billing Includes invoice management, time capture, and expense tracking.

Ambulatory EHR Any service or treatment that does not require hospitalization.

E-Prescribing Ability to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients' medication history.

Lab Integration Ability to provide access to research on lab results, electronic monitoring and analysis of lab results, and alignment between charting notes and laboratories.

Evaluation and Management Coding A process that supports medical billing in the United States and is used to obtain reimbursement from Medicare and Medicated programs.

Cloud Hosting Cloud hosting uses computing resources from a host. It is an Infrastructure as a Service (IaaS) delivery model that provides a suite of remote/virtual services.

Meaningful Use Certification Applies to vendors in the United States that is used to define how clinical and patient data can be exchanged between insurers and providers.

Medical Charting Ability for physicians and nurses to maintain patient charts related to vital signs, prescribed medications, patient demographic, patient histories, etc.

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Nightingale Reviews

Adnan K.

Nightingale: A Comprehensive, Preventative Tool

Likeliness to Recommend

Pros

Banu P.

Simple, reliable EMR for efficient outpatient care

Likeliness to Recommend

Pros

Vivian A.

GREAT PRODUCT, EASY TO USE

Likeliness to Recommend

Pros

Feature Ratings

Clinical Flow

Appointment Management

Billing

Ambulatory EHR

E-Prescribing

Lab Integration

Evaluation and Management Coding

Cloud Hosting

Meaningful Use Certification

Medical Charting

Customer and Relationship Management

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement