Quality Systems

NextGen Healthcare

Composite Score

7.1 /10

CX Score

7.4 /10

29 Reviews Write a Review

Claim Software

What is NextGen Healthcare?

Tap into our integrated EHR and practice management system. See how your organization can achieve a new level of care and financial success.

Company Details

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NextGen Healthcare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NextGen Healthcare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

92 Plan to Renew

64 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 83%
Negotiation and Contract:: 85%
Conflict Resolution:: 89%
Strategy & Innovation:: 83%
Service Experience:: 85%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NextGen Healthcare?

5% Negative

11% Neutral

84% Positive

Pros

Trustworthy
Respectful
Client Friendly Policies
Continually Improving Product

Feature Ratings

Average 73

Meaningful Use Certification

Ambulatory EHR

Billing

E-Prescribing

Healthcare Reporting and Analytics

Evaluation and Management Coding

Customer and Relationship Management

Cloud Hosting

Clinical Flow

Compliance Tracking

Patient Portal

Vendor Capability Ratings

Average 68

Ease of Data Integration

Ease of Implementation

Business Value Created

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

NextGen Healthcare Reviews

Role: Student Academic
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Has potential

Likeliness to Recommend

10 /10

Pros

Trustworthy
Caring
Respectful
Altruistic

Angelina M A.

Role: Industry Specific Role
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Fantastic product that is easy to utilize

Likeliness to Recommend

9 /10

What differentiates NextGen Healthcare from other similar products?

The client centered approach and how helpful the customer support is

What is your favorite aspect of this product?

how diversified you can make it

What do you dislike most about this product?

Nothing at this time

What recommendations would you give to someone considering this product?

Talk to numerous companies that utilize this service and see what they say

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Daniel C.

Role: Consultant
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2020

Secure and user friendly software

Likeliness to Recommend

10 /10

What differentiates NextGen Healthcare from other similar products?

NextGen creates a secure application that allows prescriptions to be filled safely and efficiently.It is very user friendly and has a lot of useful shortcuts available to use.The technology of NextGen makes life a lot simpler.

What is your favorite aspect of this product?

It has freed us from managerial weight and convey high-caliber, customized care with complete clinical arrangements that you can modify to suit your training. It has robotized patient intake , smooth out clinical work processes, and influence merchant skeptic interoperability that has helped us in accomplishing quality measures and fitting the bill for impetuses.

What do you dislike most about this product?

It at times open up so many windows making it a difficult process to document.

What recommendations would you give to someone considering this product?

Ensure that it will mmet all your reqirements before purchasing it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

NextGen Healthcare

What is NextGen Healthcare?

Company Details

Need Assistance?

NextGen Healthcare Ratings

79 Likeliness to Recommend

92 Plan to Renew

64 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love NextGen Healthcare?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Meaningful Use Certification Applies to vendors in the United States that is used to define how clinical and patient data can be exchanged between insurers and providers.

Ambulatory EHR Any service or treatment that does not require hospitalization.

Billing Includes invoice management, time capture, and expense tracking.

E-Prescribing Ability to send prescriptions electronically, automate notifications to pharmacies and patients, and track patients' medication history.

Healthcare Reporting and Analytics Organizes data into summaries to monitor and assess specific departments. Explores meaningful insights that can be used to understand and improve performance.

Evaluation and Management Coding A process that supports medical billing in the United States and is used to obtain reimbursement from Medicare and Medicated programs.

Customer and Relationship Management Manages Insurance interactions with current and potential consumers and creates data analysis of consumers' history with a company to improve consumer relations

Cloud Hosting Cloud hosting uses computing resources from a host. It is an Infrastructure as a Service (IaaS) delivery model that provides a suite of remote/virtual services.

Clinical Flow Tools that monitor and track a series of tasks related to diagnosis, treatment and patient care.

Compliance Tracking A tool that creates tasks that allow users to monitor and audit regulatory compliance within a healthcare setting.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

NextGen Healthcare Reviews

Has potential

Likeliness to Recommend

Pros

Angelina M A.

Fantastic product that is easy to utilize

Likeliness to Recommend

Pros

Daniel C.

Secure and user friendly software

Likeliness to Recommend

Pros

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Feature Ratings

Meaningful Use Certification

Ambulatory EHR

Billing

E-Prescribing

Healthcare Reporting and Analytics

Evaluation and Management Coding

Customer and Relationship Management

Cloud Hosting

Clinical Flow

Compliance Tracking

Patient Portal

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Business Value Created

Ease of IT Administration

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization