NextGen Healthcare Logo
NextGen Healthcare Logo
Quality Systems

NextGen Healthcare

Composite Score
7.0 /10
CX Score
7.2 /10
Category
NextGen Healthcare
7.0 /10

What is NextGen Healthcare?

Tap into our integrated EHR and practice management system. See how your organization can achieve a new level of care and financial success.

Company Details


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NextGen Healthcare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NextGen Healthcare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

90 Plan to Renew

65 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
79%
Negotiation and Contract:
81%
Conflict Resolution:
86%
Strategy & Innovation:
79%
Service Experience:
82%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NextGen Healthcare?

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7% Negative
12% Neutral
81% Positive

Pros

  • Trustworthy
  • Respectful
  • Client Friendly Policies
  • Continually Improving Product

Feature Ratings

Average 73

Ambulatory EHR

83

Meaningful Use Certification

82

Billing

77

E-Prescribing

76

Healthcare Reporting and Analytics

75

Cloud Hosting

75

Evaluation and Management Coding

75

Customer and Relationship Management

75

Clinical Flow

75

Compliance Tracking

74

Patient Portal

73

Vendor Capability Ratings

Average 67

Ease of Data Integration

74

Business Value Created

71

Ease of Implementation

69

Availability and Quality of Training

69

Breadth of Features

68

Ease of IT Administration

67

Quality of Features

67

Vendor Support

66

Usability and Intuitiveness

66

Ease of Customization

63

Product Strategy and Rate of Improvement

62

NextGen Healthcare Reviews

Tapishnu S.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Integrated solution to improve clinical workflows

Likeliness to Recommend

8 /10

What differentiates NextGen Healthcare from other similar products?

NextGen's advanced analytics features and data-driven approach to patient care makes it stand out from other products. It offers an integrated clinical workflow sloution that is easier to integrate with other healthcare solutions.

What is your favorite aspect of this product?

User-friendly interface and real-time analytics

What do you dislike most about this product?

Customization capabilities can be improved further especially for dashboards and personalized views

What recommendations would you give to someone considering this product?

Ensure clear ownership and involvement from both IT and business teams to maximize the system’s potential

Pros

  • Transparent
  • Helps Innovate
  • Reliable
  • Enables Productivity

Dr. Oñele O.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Fantastic product

Likeliness to Recommend

7 /10

What differentiates NextGen Healthcare from other similar products?

Its speed

What is your favorite aspect of this product?

The reliability

What do you dislike most about this product?

Its price and affordable

What recommendations would you give to someone considering this product?

It's a reliable software

Pros

  • Effective Service
  • Inspires Innovation
  • Continually Improving Product
  • Reliable

Gary A.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Optimizing Care with NextGen Healthcare.

Likeliness to Recommend

9 /10

What differentiates NextGen Healthcare from other similar products?

When it comes to managing electronic health records (EHR), practice management, and clinical interoperability, NextGen has proven to be a reliable and scalable solution for our organization. What sets it apart is its modular design, allowing us to tailor it to the specific needs of different departments while maintaining system-wide integration.

What is your favorite aspect of this product?

One feature that consistently stands out is the patient charting tool. NextGen’s interface allows physicians to enter data efficiently, with customizable templates tailored to specific specialties. As an IT technician, this means we get fewer support tickets related to usability issues. The tool’s flexibility also enables seamless updates when we roll out new versions, ensuring that clinicians stay on top of compliance requirements without disrupting their workflow.

What do you dislike most about this product?

NextGen could improve in its reporting capabilities

What recommendations would you give to someone considering this product?

For IT professionals in healthcare, I highly recommend NextGen Healthcare. Its adaptability, combined with a solid foundation of EHR and practice management tools, makes it a must-have in any healthcare setting. While the reporting features could use a bit of work, the system’s overall functionality and integration capabilities more than make up for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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