Nextcloud GmbH

NextCloud Files

Composite Score

8.8 /10

CX Score

9.1 /10

32 Reviews Write a Review

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What is NextCloud Files?

Nextcloud offers offers the quickest and most seamless solutions to the combined need of security and ubiquitous access to data and collaboration technology. Our unique, on-premise solutions enable enterprises to regain control over their data and maintain compliance with regulations like GDPR and HIPAA. The most popular self-hosted Enterprise File Sync and Share technology combines the convenience and ease of use of consumer-grade solutions like Dropbox and Google Drive with the security and control business needs.

Company Details

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NextCloud Files Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NextCloud Files.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 98%
Conflict Resolution:: 98%
Strategy & Innovation:: 96%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NextCloud Files?

0% Negative

3% Neutral

97% Positive

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Effective Service

Feature Ratings

Average 89

Team Collaboration

Access Control and Rights Management

3rd-Party Integrations

Enterprise Grade Security Controls

Real-Time Synchronization

Cognitive Content Services

Mobility Support

Large File Optimization

Electronic Signatures

Drag and Drop User Interface

Task Management and Workflow

Vendor Capability Ratings

Average 90

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Quality of Features

Vendor Support

Ease of Implementation

NextCloud Files Reviews

Robin W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Flexible and safe.

Likeliness to Recommend

9 /10

What differentiates NextCloud Files from other similar products?

It is the best platform to create file hosting services. Its functionalities are reliable and secure with excellent business and commercial compatibility.

What is your favorite aspect of this product?

It is very flexible, reliable and secure to collaborate and share documents, content, emails, etc. It integrates perfectly with email software such as emClient, ideal for controlling our calendar and for sharing large documents.

What do you dislike most about this product?

I would love to improve web accessibility and document editing.

What recommendations would you give to someone considering this product?

It is easy to use and configure. Recommend to implement to create unlimited file hosting services, to share and collaborate on documents easily.

Pros

Efficient Service
Effective Service
Helps Innovate
Continually Improving Product

NextCloud Files

What is NextCloud Files?

Company Details

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Awards & Recognition

NextCloud Files Ratings

91 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love NextCloud Files?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

NextCloud Files Reviews

Robin W.

Flexible and safe.

Likeliness to Recommend

Pros

2
Since last award

Feature Ratings

Team Collaboration

Access Control and Rights Management

3rd-Party Integrations

Enterprise Grade Security Controls

Real-Time Synchronization

Cognitive Content Services

Mobility Support

Large File Optimization

Electronic Signatures

Drag and Drop User Interface

Task Management and Workflow

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Quality of Features

Vendor Support

Ease of Implementation