What is Newired?
Newired is a Digital Adoption Solution which allows you to design and create a guidance overlay to help users of virtually any web-based software. Newired introduces an interactive guidance layer which enhances user experience, boosts application adoption and guides customers or employees through any task, providing contextual help in an easy-to-use interface. With Newired onboarding and training tools, business process owners, HR trainers, and other professionals can turn training manuals, and support resources into a powerful and interactive guidance layer, which will provide real time, in-app support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
1
Since last award
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Newired?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Contextual Guidance
Content Creation
Help Screens
Process Flows
Content Management
Lightweight Automation
Analytics and Reporting
Dashboard
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Quality of Features
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Newired Reviews
Ashneet S.
- Role: Operations
- Industry: Engineering
- Involvement: Vendor Management and Renewal
Submitted Mar 2024
Easy to use, cost effective
Likeliness to Recommend
What differentiates Newired from other similar products?
Cost is the main difference
What is your favorite aspect of this product?
Usability - easy to use
What do you dislike most about this product?
Not as unique
What recommendations would you give to someone considering this product?
Watch demos of this product before purchasing
Pros
- Helps Innovate
- Appreciates Incumbent Status
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Easy to use, great support!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Very good Product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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