What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
93 Plan to Renew
2
Since last award
83 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 80%
- Conflict Resolution:
- 84%
- Strategy & Innovation:
- 89%
- Service Experience:
- 86%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Helps Innovate
- Inspires Innovation
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Request Tracing
Transaction Request Performance
Non-Commodity Operating Systems
Application Metric Reporting
Error Reporting
Cloud/On-Prem/Hybrid Deployment
Code Performance Monitoring
Application Discovery
Server Monitoring
Synthetic Monitoring (RUM)
Domain-Agnostic AI/ML
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Quality of Features
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Also Featured in...
New Relic Reviews
Ashwini k.
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Oct 2023
Best APM tool in Market
Likeliness to Recommend
What differentiates New Relic from other similar products?
APM - Code Profiling Metrics Dashboarding - Automated Dashboards Network Monitoring APM includes Change tracking , Summary , throughput visualisations and error rates and grouping and trend analysis
What is your favorite aspect of this product?
throughput visualisations and error rates and grouping and trend analysis is best visible under APM page
What do you dislike most about this product?
Nothing its best in the market
What recommendations would you give to someone considering this product?
Go through the data and costing in detail with vendor and try using it
Pros
- Over Delivered
- Reliable
- Performance Enhancing
- Transparent
Please tell us why you think this review should be flagged.
Saurabh S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Easy to use, Fantastic product!
Likeliness to Recommend
What differentiates New Relic from other similar products?
The UI and the ease of use functionality that it provides. Its own query language that is similar to SQL
What is your favorite aspect of this product?
New Relic Query Language Distributed Tracing APM
What do you dislike most about this product?
Tracing is not always accurate
What recommendations would you give to someone considering this product?
Go for it, it is good for all types of software and integrations
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Trustworthy
Please tell us why you think this review should be flagged.
Gaurav K.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Oct 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates New Relic from other similar products?
Best in class APM Network Watcher kubernetes Monitoring at next level APM change tracking for deployments Dependency graph to check service map Distributed and Infinite tracing Real Time profiling
What is your favorite aspect of this product?
Distributed tracing Real time profiling
What do you dislike most about this product?
No logs from azure/aws activity intrgation with APM
What recommendations would you give to someone considering this product?
Have a look daily on log/metrics ingestion to chek daily cost and build osme dahboards out of it to check from where we are getting the cost
Pros
- Performance Enhancing
- Client Friendly Policies
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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