What is New Relic?
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 89%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 90%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love New Relic?
Pros
- Performance Enhancing
- Inspires Innovation
- Altruistic
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security Operations Automation
Analyze Discovery Data
Analyze Activity Data
Event & Alert Management Automation
Operational Task Automation
Problem Management Automation
Data Visualization
Incident Management Automation
Machine Learning
Change Control Automation
Performance & Capacity Management Automation
Vendor Capability Ratings
Ease of Customization
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
New Relic Reviews
Avinash Reddy N.
- Role: Finance
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
"Powerful Analytics, User-Friendly Interface."
Likeliness to Recommend
What is your favorite aspect of this product?
A lot of people like New Relic because it's easy to use and gives a lot of information about different parts of system tracking. People often say that their favorite features are the real-time tracking, full observability, and strong data tools. Users like this observability platform because it lets them quickly find and fix problems and has features that allow people to work together. This makes the business process more efficient and smooth.
What do you dislike most about this product?
What people like and don't like about a product can change based on their wants and expectations. For the most up-to-date and detailed information on any possible problems or user issues with New Relic, you should look at recent user reviews, forums, or the most recent product documents.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Vishal S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Great product and competition is plentiful
Likeliness to Recommend
What differentiates New Relic from other similar products?
It has new age features.
What is your favorite aspect of this product?
The feature-robust set.
What do you dislike most about this product?
Integration limitations.
What recommendations would you give to someone considering this product?
Consider this and consider the competition.
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Saves Time
Cons
- Vendor Friendly Policies
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Atul K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Nov 2023
Best monitoring tool
Likeliness to Recommend
What differentiates New Relic from other similar products?
New Relic provides full-stack observability, allowing organizations to monitor and gain insights into the entire technology stack, including applications, infrastructure, and user experiences. This holistic approach can help in identifying and resolving issues across the entire environment. this is one of the best feature that we can use to monitor our infrastructure.
What is your favorite aspect of this product?
New Relic leverages artificial intelligence (AI) and machine learning (ML) to analyze large datasets and provide actionable insights. This includes features like anomaly detection, root cause analysis, and predictive analytics. this is my favorite tool that i am using.
What do you dislike most about this product?
the documentation of this is not as good as we are expecting.
What recommendations would you give to someone considering this product?
If you are looking for a complete monitoring tool for your infrastructure, this is the tool that will end your search.
Pros
- Efficient Service
- Caring
- Respectful
- Acts with Integrity
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