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Netsurion

Netsurion

7.3 /10
Category
Netsurion
7.3 /10

What is Netsurion?

Netsurion Managed XDR delivers both the technology and expertise you need to succeed. Our Open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.

Company Details


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Netsurion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Netsurion.

86 Likeliness to Recommend

81 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Netsurion?

0% Negative
24% Neutral
76% Positive

Pros

  • Respectful
  • Trustworthy
  • Fair
  • Acts with Integrity

Feature Ratings

Average 75

24/7/365 Security Monitoring

82

IOC Focus and Management

82

Standardized Playbooks

79

Real-Time Threat and Anomaly Detection

79

Proactive Threat Hunting

77

Use of ML

76

Vulnerability Management

76

Technology Management

76

Use of the MITRE ATT&CK Framework

74

Incident Management

73

Risk Scoring & Remediation Act

73

Vendor Capability Ratings

Average 79

Vendor Support

87

Ease of IT Administration

84

Breadth of Features

82

Business Value Created

82

Ease of Customization

79

Quality of Features

77

Ease of Data Integration

77

Ease of Implementation

76

Usability and Intuitiveness

76

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Netsurion Reviews

Ian H.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Great support with implementation and great SOC.

Likeliness to Recommend

9 /10

What differentiates Netsurion from other similar products?

They have been able to detect pen tests as well as real attack threats. We have a monthly review with them and the attention to detail is great. In addition, they have a great way of cutting through the noisy details and getting down to the real threats and actions we should be taking.

What is your favorite aspect of this product?

Hands down it is the SOC managed services. I would recommend using them if you do not have a dedicated person to manage the SIEM for your organization. We have been using them for 18 months and I see them as an extension of our IT department.

What do you dislike most about this product?

Some of the integrations and graphing can be difficult. However, with saying that, they have been able to integrate and chart/graph everything that we have asked. The tool can be challenging for companies that do not have dedicated SIEM personnel. I do wish the elastic search was a bit quicker when querying data going back months, but I have yet to find a SIEM that can do this "quickly" when looking at millions or billions of log entries.

What recommendations would you give to someone considering this product?

As stated in the previous two comments. I highly recommended getting the manage services and SOC. They have been able to detect many threats that were both false positives and real threats. Each time they were able to determine the validity and only alerts us immediately of the real threats.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Very helpful to us!!

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Helps Innovate
  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Great product and vendor!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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