NetCloud Exchange Logo
NetCloud Exchange Logo
Ericsson

NetCloud Exchange

Composite Score
7.6 /10
CX Score
7.6 /10
Category
NetCloud Exchange
7.6 /10

What is NetCloud Exchange?

NetCloud is a cloud-based subscription service that combines cloud management, software-defined networking, and unified edge security with industry-leading LTE and 5G cellular networking technology to power a portfolio of purpose-built wireless edge routers and adapters.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

NetCloud Exchange won the following awards in the SD-WAN - Enterprise category

Filter By

NetCloud Exchange Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NetCloud Exchange.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
86%
Conflict Resolution:
92%
Strategy & Innovation:
85%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NetCloud Exchange?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
9% Neutral
91% Positive

Pros

  • Security Protects
  • Trustworthy
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Simple Administration

86

SD-WAN Security

85

Quality of Service

84

Multiple Connection Type Support

83

Resilience

82

Dynamic Routing

80

Load Sharing

79

Application Optimization

77

Vendor Capability Ratings

Average 80

Vendor Support

84

Ease of Implementation

83

Ease of IT Administration

83

Breadth of Features

82

Quality of Features

80

Business Value Created

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Usability and Intuitiveness

78

Ease of Customization

74

NetCloud Exchange Reviews

Alan S.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Saves time from touching each device

Likeliness to Recommend

10 /10

What differentiates NetCloud Exchange from other similar products?

Easy to use phone app

What is your favorite aspect of this product?

Grouping modems by feature set and software loaded.

What do you dislike most about this product?

Phone app is mostly view only and not interactive with modem

What recommendations would you give to someone considering this product?

If you have more than 20 modems, it saves time by not needing to touch each modem to configure features. Easy upgrade path

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Glenn H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Great price point for what you get, easy to use

Likeliness to Recommend

10 /10

What differentiates NetCloud Exchange from other similar products?

The monitoring and the remote access are great along with the signal details

What is your favorite aspect of this product?

The remote access support

What do you dislike most about this product?

No items I dislike

What recommendations would you give to someone considering this product?

The software great the simple easy to use

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Billy S.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Ease of Use

Likeliness to Recommend

10 /10

What differentiates NetCloud Exchange from other similar products?

Ease of use.

What is your favorite aspect of this product?

Being able to run dual SIM cards from different carriers so that we never lose signal.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular NetCloud Exchange Comparisons