NetCloud Exchange Logo
NetCloud Exchange Logo
Ericsson

NetCloud Exchange

Composite Score
7.6 /10
CX Score
7.6 /10
Category
NetCloud Exchange
7.6 /10

What is NetCloud Exchange?

NetCloud is a cloud-based subscription service that combines cloud management, software-defined networking, and unified edge security with industry-leading LTE and 5G cellular networking technology to power a portfolio of purpose-built wireless edge routers and adapters.

Company Details


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Awards & Recognition

NetCloud Exchange won the following awards in the SD-WAN - Enterprise category

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NetCloud Exchange Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NetCloud Exchange.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
86%
Conflict Resolution:
92%
Strategy & Innovation:
85%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NetCloud Exchange?

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0% Negative
9% Neutral
91% Positive

Pros

  • Security Protects
  • Trustworthy
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Simple Administration

86

SD-WAN Security

85

Quality of Service

84

Multiple Connection Type Support

83

Resilience

82

Dynamic Routing

80

Load Sharing

79

Application Optimization

77

Vendor Capability Ratings

Average 80

Vendor Support

84

Ease of Implementation

83

Ease of IT Administration

83

Breadth of Features

82

Quality of Features

80

Business Value Created

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Usability and Intuitiveness

78

Ease of Customization

74

NetCloud Exchange Reviews

Roger H.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Saved technicians valuable time in setup and admin

Likeliness to Recommend

10 /10

What differentiates NetCloud Exchange from other similar products?

I have not had experience with other products, but NetCloud has made installing and configuring modems on buses much easier. That avoids having to visit a vehicle physically. Reports and status help a great deal.

What is your favorite aspect of this product?

Being able to configure and reboot devices, among checking status.

What do you dislike most about this product?

There is not much to dislike about the product.

What recommendations would you give to someone considering this product?

Ensure you have the infrastructure and staff to install and configure the modems correctly, so communication with NetCloud is not hindered.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Fabulous implementation and standardization

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Fairly easy to use, I haven't used other products

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Unique Features

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