NAVEX Global, Inc

NAVEX One

Composite Score

7.4 /10

CX Score

7.3 /10

12 Reviews Write a Review

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What is NAVEX One?

The NAVEX  One  GRC Information System  unifies employees, third parties, and processes across your organization. The NAVEX One Governance Risk and Compliance Information System helps you manage risk complexity by focusing on solutions for how employees, third parties and business processes work together. NAVEX One offers users an intuitive user experience that delivers a comprehensive view of compliance program activity and performance for your employees and program administrators.

Company Details

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NAVEX One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NAVEX One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 71%
Negotiation and Contract:: 65%
Conflict Resolution:: 82%
Strategy & Innovation:: 63%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NAVEX One?

17% Negative

17% Neutral

66% Positive

Pros

Caring
Respectful
Acts with Integrity
Efficient Service

Feature Ratings

Average 80

Quantitative Analysis and Assessment

Collaboration

Process Library

Risk Scoring

Vendor Risk Assessments

Contract Management

Hierarchy Management

Risk Monitoring

Vendor Onboarding

Integration with GRC and SIEM

Compliance Monitoring

Vendor Capability Ratings

Average 78

Business Value Created

Vendor Support

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Also Featured in...

Governance, Risk and Compliance

Score 7.1

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NAVEX One Reviews

Filipe M.

Role: Operations
Industry: Shipping
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

An add advantage to all organizations

Likeliness to Recommend

10 /10

What differentiates NAVEX One from other similar products?

The support and care that contributes to develop user friendly to achieve the aims

What is your favorite aspect of this product?

Simplicity, management, data bases

What do you dislike most about this product?

Nothing to dislike about as it can be adjusted to clients beeds

What recommendations would you give to someone considering this product?

To consider, evaluate and try

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Vendor Management
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2023

Cheaper, but not easy for the administration

Likeliness to Recommend

6 /10

Pros

Respectful
Client Friendly Policies
Efficient Service
Effective Service

Cons

Slower Product Innovation
Security Frustrates
Inhibits Innovation

Rajarshi S.

Role: Consultant
Industry: Consulting
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jun 2023

Easy to implement and manage compliance incidents

Likeliness to Recommend

10 /10

What differentiates NAVEX One from other similar products?

Out of box features are robust and meets most of the requirements, ease of implementation and manage

What is your favorite aspect of this product?

Ability to report anonymous incidents and track it via codes and how this can be linked to the company website

What do you dislike most about this product?

Data Migration can be a challenge

What recommendations would you give to someone considering this product?

Plan on the data migration strategy and mapping of the values / drop downs for migrating incidents and reports from legacy system

Pros

Continually Improving Product
Respectful
Generous Negotitation
Over Delivered

NAVEX One

What is NAVEX One?

Company Details

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NAVEX One Ratings

87 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love NAVEX One?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Quantitative Analysis and Assessment Ability to use data and statistical methods (trend/pattern analysis) to evaluate performance, quality, and effectiveness.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Library A repository of documented processes which can be accessed for revision.

Risk Scoring Provides a visualized overall risk score that consolidates and normalizes assessment results and allows for comparisons against other third parties.

Vendor Risk Assessments Ability to automate the creation of vendor questionnaires. Solution can also automatically send and receive these questionnaires.

Contract Management Includes contract creation, approval process, compliance management, and contract database.

Hierarchy Management Ability to determine and visualize relationships between companies, ownership structure, etc.

Risk Monitoring Continuously monitors and alerts to increased risk, vulnerability, compromise, etc. of current vendors

Vendor Onboarding Provides workflows to onboard new vendors by ensuring compliance with both internal and regulatory policies.

Integration with GRC and SIEM Seamlessly share data between the tool and a Governace, Risk, and Compliance (GRC) product.

Compliance Monitoring Ensure vendors/contracts are in compliance with all relevant laws, GDPR, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Governance, Risk and Compliance

NAVEX One Reviews

Filipe M.

An add advantage to all organizations

Likeliness to Recommend

Pros

Cheaper, but not easy for the administration

Likeliness to Recommend

Pros

Cons

Rajarshi S.

Easy to implement and manage compliance incidents

Likeliness to Recommend

Pros

Feature Ratings

Quantitative Analysis and Assessment

Collaboration

Process Library

Risk Scoring

Vendor Risk Assessments

Contract Management

Hierarchy Management

Risk Monitoring

Vendor Onboarding

Integration with GRC and SIEM

Compliance Monitoring

Vendor Capability Ratings

Business Value Created

Vendor Support

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation