


What is Nasdaq Boardvantage?
Nasdaq Boardvantage is a board portal solution with an intuitive interface and robust security features allowing boards and leadership teams to work together more efficiently, productively, and strategically.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
100 Plan to Renew
95 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 98%
- Negotiation and Contract:
- 97%
- Conflict Resolution:
- 100%
- Strategy & Innovation:
- 98%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nasdaq Boardvantage?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Notifications
Minutes Management
Secure Voting and Approvals
Document Management
Dashboard
Electronic Signatures
Collaboration
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Business Value Created
Availability and Quality of Training
Quality of Features
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Nasdaq Boardvantage Reviews

Tora M.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2024
Boardvantage Performance Dashboards
Likeliness to Recommend
What differentiates Nasdaq Boardvantage from other similar products?
Boardvantage is a business intelligence solution designed specifically for IT service desks. It provides a robust framework for monitoring operations through configurable dashboards that present clear visualizations of real-time technician workload, service levels, ticket backlogs, and other metrics. Compared to traditional reporting, Boardvantage offers key advantages. Interactive charts allow drilling into data at a granular level, and integration with ITSM platforms pulls current data. Calculated KPIs provide insights beyond out-of-box reports. Metrics can be analyzed across various attributes.
What is your favorite aspect of this product?
Boardvantage simplifies our team's ability to track the pulse of day-to-day service delivery. The dashboards create much-needed transparency into workloads, service performance, and backlogs. Quantifiable metrics enable me to identify bottlenecks, highlight top performers, and make data-driven decisions on improvement areas. The tool removes guesswork when managing the desk and saves significant time compared to manual reporting.
What do you dislike most about this product?
Boardvantage's default visualizations are limited, and users cannot create fully custom chart types. Modifying predefined hierarchy levels can also be cumbersome. However, the drill-down capabilities are extensive. Access controls could be improved. Currently, we rely on manual user group rules instead of integrating with directory services.
What recommendations would you give to someone considering this product?
If you are looking to improve operational analytics, Boardvantage provides valuable visibility that is easy to implement. The tool brings quantitative rigor to managing service delivery, which is difficult to achieve otherwise. Despite some limitations around deeper customization, the out-of-the-box features provide actionable insight. Boardvantage aligns data to objectives to drive better support outcomes for metrics-driven service desks.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Jason S.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Feb 2024
it provides an easy, simple, and fun interface.
Likeliness to Recommend
What differentiates Nasdaq Boardvantage from other similar products?
Too many good ones
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Cost of implanting
What recommendations would you give to someone considering this product?
Make sure your staff is familiar with the product and keep them involving no
Pros
- Efficient Service
- Respectful
- Client Friendly Policies
- Fair
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
Ribian M.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
Executive Platform
Likeliness to Recommend
What differentiates Nasdaq Boardvantage from other similar products?
Nasdaq Boardvantage is a peaceful application for board control
What is your favorite aspect of this product?
Nasdaq Boardvantage has sustainable ways of making virtual meetings
What do you dislike most about this product?
Nasdaq Boardvantage has reliable approach is diverse in setting the right plans for business executives
What recommendations would you give to someone considering this product?
Nasdaq Boardvantage has established a sustainable development structures
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
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