Nasdaq Boardvantage Logo Award Winner Product Badge
Nasdaq Boardvantage Logo Award Winner Product Badge
Nasdaq Governance Solutions

Nasdaq Boardvantage

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Nasdaq Boardvantage
8.3 /10

What is Nasdaq Boardvantage?

Nasdaq Boardvantage is a board portal solution with an intuitive interface and robust security features allowing boards and leadership teams to work together more efficiently, productively, and strategically.

Company Details


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Awards & Recognition

Nasdaq Boardvantage won the following awards in the Board Management category

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Nasdaq Boardvantage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nasdaq Boardvantage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
97%
Conflict Resolution:
100%
Strategy & Innovation:
98%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nasdaq Boardvantage?

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4% Negative
0% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 89

Role-Based Access

91

Notifications

90

Minutes Management

89

Secure Voting and Approvals

88

Document Management

88

Dashboard

88

Electronic Signatures

87

Collaboration

86

Vendor Capability Ratings

Average 89

Vendor Support

92

Ease of Implementation

91

Business Value Created

91

Availability and Quality of Training

90

Quality of Features

90

Ease of Customization

89

Breadth of Features

89

Usability and Intuitiveness

89

Ease of IT Administration

87

Product Strategy and Rate of Improvement

87

Ease of Data Integration

84

Nasdaq Boardvantage Reviews

Tora M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Boardvantage Performance Dashboards

Likeliness to Recommend

9 /10

What differentiates Nasdaq Boardvantage from other similar products?

Boardvantage is a business intelligence solution designed specifically for IT service desks. It provides a robust framework for monitoring operations through configurable dashboards that present clear visualizations of real-time technician workload, service levels, ticket backlogs, and other metrics. Compared to traditional reporting, Boardvantage offers key advantages. Interactive charts allow drilling into data at a granular level, and integration with ITSM platforms pulls current data. Calculated KPIs provide insights beyond out-of-box reports. Metrics can be analyzed across various attributes.

What is your favorite aspect of this product?

Boardvantage simplifies our team's ability to track the pulse of day-to-day service delivery. The dashboards create much-needed transparency into workloads, service performance, and backlogs. Quantifiable metrics enable me to identify bottlenecks, highlight top performers, and make data-driven decisions on improvement areas. The tool removes guesswork when managing the desk and saves significant time compared to manual reporting.

What do you dislike most about this product?

Boardvantage's default visualizations are limited, and users cannot create fully custom chart types. Modifying predefined hierarchy levels can also be cumbersome. However, the drill-down capabilities are extensive. Access controls could be improved. Currently, we rely on manual user group rules instead of integrating with directory services.

What recommendations would you give to someone considering this product?

If you are looking to improve operational analytics, Boardvantage provides valuable visibility that is easy to implement. The tool brings quantitative rigor to managing service delivery, which is difficult to achieve otherwise. Despite some limitations around deeper customization, the out-of-the-box features provide actionable insight. Boardvantage aligns data to objectives to drive better support outcomes for metrics-driven service desks.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Jason S.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

it provides an easy, simple, and fun interface.

Likeliness to Recommend

10 /10

What differentiates Nasdaq Boardvantage from other similar products?

Too many good ones

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Cost of implanting

What recommendations would you give to someone considering this product?

Make sure your staff is familiar with the product and keep them involving no

Pros

  • Efficient Service
  • Respectful
  • Client Friendly Policies
  • Fair

Cons

  • Less Effective Service

Ribian M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Executive Platform

Likeliness to Recommend

8 /10

What differentiates Nasdaq Boardvantage from other similar products?

Nasdaq Boardvantage is a peaceful application for board control

What is your favorite aspect of this product?

Nasdaq Boardvantage has sustainable ways of making virtual meetings

What do you dislike most about this product?

Nasdaq Boardvantage has reliable approach is diverse in setting the right plans for business executives

What recommendations would you give to someone considering this product?

Nasdaq Boardvantage has established a sustainable development structures

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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