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Namely

Composite Score
6.7 /10
CX Score
6.7 /10
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Namely
6.7 /10

What is Namely?

Namely offers an all-in-one HR platform with enhanced services to give you time back in the day and help you build a vibrant company culture. Namely saves time, reduces costs, and manages your entire HR process with one integrated platform.

Company Details

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Namely Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Namely.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

2
Since last award

92 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Namely?

7% Negative
13% Neutral
80% Positive

Pros

  • Fair
  • Efficient Service
  • Respectful
  • Client Friendly Policies

Cons

  • Under Delivered

Feature Ratings

Average 78

Payroll Administration

84

Performance Management

80

Employee Record

79

Benefits Administration

79

Talent Management

78

Workforce Planning

77

Time and Attendance

75

Talent Acquisition

75

Learning and Development

74

Position Management

74

Vendor Capability Ratings

Average 77

Quality of Features

81

Ease of Data Integration

79

Ease of IT Administration

79

Business Value Created

78

Ease of Customization

78

Usability and Intuitiveness

77

Breadth of Features

76

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Availability and Quality of Training

74

Vendor Support

69

Namely Reviews

Riyanka M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Review Analysis of Namely

Likeliness to Recommend

9 /10

What differentiates Namely from other similar products?

All features related to payroll, H functions, time sheet is collated in a single place. A very easy to integrate and easy to use software.

What is your favorite aspect of this product?

The entire quick and easy payroll process.

What do you dislike most about this product?

Filing of taxes is a tad difficult and some features has to be manually calculated.

What recommendations would you give to someone considering this product?

A very cost-effective, easy to integrate software with all functions related to HR, tax, payroll etc are in a single place.

Pros

  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Saves Time

Titus Y.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Namely started out great, but has lost it's edge

Likeliness to Recommend

7 /10

What differentiates Namely from other similar products?

Namely markets itself as an affordable all-in-one HR system for small businesses. Sadly, over time, the gaps in integrations became apparent and the all-in-one angle is really a patchwork of separate systems with a quickly aging UI.

What is your favorite aspect of this product?

I really like the payroll module. It's very easy to use and as someone new to payroll, I found it reliable and dependable.

What do you dislike most about this product?

It took over a year to build a simple EDI feed with a preferred vendor(Ameriflex). We were told 3 months initially. The EDI build process is a nightmare with no accountability, no follow-up, and no results. Definitely not the experience I had when I first signed up with Namely in 2016.

What recommendations would you give to someone considering this product?

If you're looking for an all-in-one product, Namely can appear to be the answer as a small business. I would investigate further as there are better options on the market today.

Pros

  • Respectful
  • Efficient Service
  • Client Friendly Policies
  • Fair

Cons

  • Inhibits Innovation
  • Commodity Features
  • Less Effective Service

Asher P.

  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use, Modern Interface, Always Improving

Likeliness to Recommend

8 /10

What differentiates Namely from other similar products?

Easy and intuitive to use and set-up

What is your favorite aspect of this product?

Performance Reviews and Goals features that fit our needs

What do you dislike most about this product?

Some of the lack of customization in certain areas

What recommendations would you give to someone considering this product?

Be sure it has all the features you need for the size and complexity of your organization

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Saves Time