MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

Composite Score
8.5 /10
CX Score
8.5 /10
Category
MURAL
8.5 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
15% Neutral
84% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Role-Based Access

82

Screen Sharing

82

Surveys and Polling

82

Integration with Meeting Solutions

79

Record, Save, and Export Canvases

78

Multimedia Content

78

Vendor Capability Ratings

Average 81

Quality of Features

88

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

84

Business Value Created

82

Ease of Customization

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

Vendor Support

71

MURAL Reviews

Tyler H.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

An effective method for group brainstorming

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

Using Mural, I can get my professor's feedback swiftly and simply. It also facilitates my work in close conjunction with fellow students. It's simple to mark out who wrote what on a standard whiteboard, making it ideal for brainstorming sessions.

What is your favorite aspect of this product?

Only Mural allows you to upload big files that others can annotate in real time. One of the features I like the most is the abundance of available templates, as well as how easy it is to host visual, collaborative meetings. Compared to other teamwork platforms, this one is a breeze to work with.

What do you dislike most about this product?

Because the default tabs are always Murals you have already opened, it can be difficult to find the new boards my lecturer makes. If further meeting icebreaker templates exist, I'd appreciate to be made aware of their existence.

What recommendations would you give to someone considering this product?

Remote teamwork for ideation, prioritization, task management, and prototyping. We utilize Mural to collaborate with our clients on the design of solutions to complex problems, as it makes the aforementioned activities more efficient.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Nikia S.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

When I need to work with my team, I use Mural

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

Mural's clever visual approach helps improve teamwork. In addition to facilitating team troubleshooting efforts, this tool also facilitates process review. Wall murals are a great way to illustrate complex plans or procedures. By having a visualization of the schedule and roles, the team can work more efficiently. This instrument facilitates faster troubleshooting.

What is your favorite aspect of this product?

It works wonderfully as a "single source of truth" for a team to use in their collective efforts to collaborate and share knowledge. The ability to put an unlimited amount of stuff in a single "source" and then zoom in on the minutiae is what makes the "infinite canvas" feature so appealing to me.

What do you dislike most about this product?

In a time-pressed collaboration session with first-time users or others less comfortable with technology, Mural may not be the best choice because it can take some getting used to. However, once you get the hang of it, it's pretty simple to use!

What recommendations would you give to someone considering this product?

Mural has been very useful to me in the realm of collaboration, especially with the rise of hybrid workplaces and online meetings and seminars. The ease of use is fantastic. Unlocking and modifying the templates to suit your specific needs is a piece of cake, and the quality of the templates you've had access to is amazing. I really like how simple it is to convince people to sign up and start using the tool.

Pros

  • Efficient Service
  • Inspires Innovation
  • Security Protects
  • Continually Improving Product

Hilary B.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Inspiring the creativity of remote teamwork

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

Through the late nights and early mornings of the pandemic, I relied on Mural more than I can count. As time has progressed, though, it has become one of my go-to resources for all of my workshop, brainstorming, project management, requirement gathering, and ideation needs.

What is your favorite aspect of this product?

I like working with MURAL because of how flexible it is. When I'm working on a project from scratch, I have more say over how data is structured, which makes switching between projects and keeping tabs on the team's progress much simpler.

What do you dislike most about this product?

In the beginning, visitors had access to a number of features. Now, it's down to just those select features. Naturally, this is done so as to be consistent with expenditures. However, I wished there were more available for free users.

What recommendations would you give to someone considering this product?

Mural aids my professional development by facilitating my engagement with and navigation of strategic challenges, as well as the streamlining of operational operations. It frees up mental space for me and my coworkers to come up with ideas and imagine solutions that are specific to our needs.

Pros

  • Reliable
  • Efficient Service
  • Over Delivered
  • Security Protects

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