MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

Composite Score
8.5 /10
CX Score
8.5 /10
Category
MURAL
8.5 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
15% Neutral
84% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Role-Based Access

82

Screen Sharing

82

Surveys and Polling

82

Integration with Meeting Solutions

79

Record, Save, and Export Canvases

78

Multimedia Content

78

Vendor Capability Ratings

Average 81

Quality of Features

88

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

84

Business Value Created

82

Ease of Customization

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

Vendor Support

71

MURAL Reviews

Trevor H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Many integration options

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

Stability, connectivity and many integration options unlike other similar tools that offer a disappointingly short list.

What is your favorite aspect of this product?

Intuitive UI/UX, stability, easy connectivity and compatibility with many integration options including Airtable, Asana, Dropbox Business, Google Drive, Microsoft Excel, etc.

What do you dislike most about this product?

I definitely like MURAL, it works very well unlike the rest.

What recommendations would you give to someone considering this product?

Good options and easy-to-use functions, combines aspects of diagramming and good collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ekta S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Aesthetic and easy to use!

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

I love that mural ability to hide or broadcast user name while collaborating. Its useful whenever we are gathering anonymous feedback. I have not observed this feature anywhere else

What is your favorite aspect of this product?

It has private mode. Mural also has summon feature to force follow everyone. Application overall has great user experience and requires minimal learning curve

What do you dislike most about this product?

nothing as of now

What recommendations would you give to someone considering this product?

Product is very easy to use and works well with teams who often like to collaborate. This will be really useful for product teams and design teams. The visual aspect of the app is quite nice and eye pleasing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Apr 2024

Great for teamwork collaborative projects, Costly

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Efficient Service
  • Security Protects
  • Performance Enhancing

Cons

  • Less Generous

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