What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
89 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Efficient Service
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Role-Based Access
Screen Sharing
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Gokul J.
- Role: Operations
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Oct 2021
Best software for work from home setup
Likeliness to Recommend
What differentiates MURAL from other similar products?
No. of feature they provide and the interactive approach. It actually helps me to interact with my colleagues virtually. We used it in our daily conversations, in Fun activities, and in Team bonding activities.
What is your favorite aspect of this product?
It is very much flexible with Free text, Shapes, and images. You can also solve complex problems using custom diagrams and can be used in Customer Demo as well.
What do you dislike most about this product?
Zoom in zoom out feature is a little bit confusing. Some time face issues in dragging the content on the screen. For the first time, user gets a little bit confused because of the complex UX. But gradually if you use it regularly, then it is ok and works well.
What recommendations would you give to someone considering this product?
Murals will be really helpful for a lot of team activities, design-thinking, and brainstorming sessions. Please go ahead.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Ivan B.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Remote workshops made possible thanks to Mural
Likeliness to Recommend
What differentiates MURAL from other similar products?
I like the UI, it is intuitive, easy to use and has all features I need. I have shortly used Miro but as far as I could see there was not "private-work" mode where you can leave work independently when needed. Also the timer is perfect and the ability to hide mouse pointer when too much movement is distracting.
What is your favorite aspect of this product?
The ability to hide mouse pointers. Timer. Private mode.
What do you dislike most about this product?
I cannot access my files - at least in a read-only way when the membership expires.
What recommendations would you give to someone considering this product?
If your company has an alternative collaborative tool and you try Mural, you will have to explain to your company why Mural is better when you ask for membership invoice reimbursement. It is a great tool.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Taynná X.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Nice features, but needs to improve performance
Likeliness to Recommend
What differentiates MURAL from other similar products?
It has more features on personalizing content. Like geometric forms and different types of graphic representations.
What is your favorite aspect of this product?
I really like the different possibilities of use Mural allows. You can use it for a lot of different dynamics.
What do you dislike most about this product?
The canvas has a limited space of use. And if the board has a lot of content it can be difficult to load for some users.
What recommendations would you give to someone considering this product?
It's nice for facilitations, dynamics and registration of information.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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