MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

Composite Score
8.5 /10
CX Score
8.5 /10
Category
MURAL
8.5 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
15% Neutral
84% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Role-Based Access

82

Screen Sharing

82

Surveys and Polling

82

Integration with Meeting Solutions

79

Record, Save, and Export Canvases

78

Multimedia Content

78

Vendor Capability Ratings

Average 81

Quality of Features

88

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

84

Business Value Created

82

Ease of Customization

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

Vendor Support

71

MURAL Reviews

Arpit J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great tool for brainstorming with ease!

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

Its unique interface and way of representing all its features too well. Everything is well organized.

What is your favorite aspect of this product?

Team collaboration

What do you dislike most about this product?

Version tracking is not very clear

What recommendations would you give to someone considering this product?

Its a relly good tool for team collaboration, go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

Redefined virtual whiteboards for the world

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Reliable

Cons

  • Leverages Incumbent Status
  • Security Frustrates

Elizabeth H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Great for developing ideas and dynamics"

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

It has a low price and I can integrate with other programs, these are the two main differences.

What is your favorite aspect of this product?

A wide variety of visual representations of ideas may be created. In my office, the most often utilized feature is a set of shape-and-connection-based sticky notes.

What do you dislike most about this product?

There are several advantages to using this platform, however the platform's slowness is a downside. It's possible for the platform to slow down depending on how much data is on a wall. As numerous people use the wall at once, it is probable that the structure may become unstable.

What recommendations would you give to someone considering this product?

My best advice to those who will be using the mural is to create it with the help of your coworkers. It's a pleasure to collaborate with others on the platform. The sticky notes feature is expected to be the most popular among users. As if you had access to a wall of post-it notes. Connections and images may be used to construct diagrams, flows, maps, and other visual information. It may be necessary to create low-fidelity wireframes to show an idea to customers or other team members.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

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