What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
89 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Efficient Service
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Role-Based Access
Screen Sharing
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Benjamin F.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jun 2023
When I need to work with a group, I use Mural
Likeliness to Recommend
What differentiates MURAL from other similar products?
It performs what it's supposed to do in an obvious and efficient manner. The Mural team is always making enhancements to the system's speed and stability, particularly when many users are active at once.
What is your favorite aspect of this product?
Mural was originally acquired as a means of centralizing and facilitating Journey Mapping initiatives. Tools now available make it possible to draw on the space's benefits in a wide variety of endeavors, which has stoked the enthusiasm for many new projects.
What do you dislike most about this product?
It's annoying that you either have complete control over who can make changes to your notes or none of your guests or visitors do. Sticky notes can be a great organizational tool, but they can also lead to chaos in the workplace if they aren't locked in place and the user is free to move or resize them at will.
What recommendations would you give to someone considering this product?
I am able to effectively and transparently organize a wide variety of ideas and perspectives from different groups with the help of Mural. This helps me get better results in less time.
Pros
- Helps Innovate
- Enables Productivity
- Acts with Integrity
- Continually Improving Product
Please tell us why you think this review should be flagged.
Shawn H.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2023
Great for visualizing a roadmap, plan, or project
Likeliness to Recommend
What differentiates MURAL from other similar products?
Meeting customization is quick and easy with few limitations thanks to features like the note-taking block, the drawing tool for workflow diagramming systems, and drag-and-drop.
What is your favorite aspect of this product?
I've found that using Mural has greatly simplified my UX, PM, and teamwork procedures. It helps us easily plan large-scale tasks with our team members and visualize complicated concepts for simple reference during subsequent project meetings, all before we even begin designing the product.
What do you dislike most about this product?
Mural's lack of adjustment possibilities is a major drawback for me. Users in the same workspace cannot collaborate on a coherent visual style without some sort of shared distinguishing traits (brands, colors, etc.).
What recommendations would you give to someone considering this product?
I've found that the increased participation is one of mural's most useful features in meetings. Mural boards help me host information in a more genuine way, and they pique the interest of my audience by showing them where I may take the material.
Pros
- Continually Improving Product
- Friendly Negotiation
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
Przemysław P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2023
Awesome Workspace
Likeliness to Recommend
What differentiates MURAL from other similar products?
The murals are great. I've never worked on better virtual borders. Their appearance and functionality are impressive and offer a very good alternative to traditional visual boards.
What is your favorite aspect of this product?
I really like meetings where the mural is used. It brings very interesting aspects of visualizing the content of meetings, which makes them more interesting and encourages active participation.
What do you dislike most about this product?
I have been working with Mural for 2 years and since then the appearance of the graphical interface has practically not changed and in my opinion it needs refreshing and maybe adding some additional cool options to make the meetings even more interesting. I would like to see more ways to interact with Murals.
What recommendations would you give to someone considering this product?
A great solution for large teams working remotely. It improves the quality of meetings and makes them more effective. However, it should be remembered that the beginning may not meet expectations because the tool is very interesting and the multitude of options may slightly distract new users.
Pros
- Reliable
- Trustworthy
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
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