MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

Composite Score
8.6 /10
CX Score
8.6 /10
Category
MURAL
8.6 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
13% Neutral
86% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

93

Infinite Canvas

87

Annotation

84

Sticky Notes

84

Screen Sharing

83

Surveys and Polling

83

Role-Based Access

83

Integration with Meeting Solutions

81

Multimedia Content

80

Record, Save, and Export Canvases

78

Vendor Capability Ratings

Average 82

Quality of Features

88

Breadth of Features

87

Ease of Implementation

86

Ease of Data Integration

85

Business Value Created

83

Ease of Customization

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Vendor Support

74

MURAL Reviews

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Apr 2024

Great for teamwork collaborative projects, Costly

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Efficient Service
  • Security Protects
  • Performance Enhancing

Cons

  • Less Generous

Ekta S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Aesthetic and easy to use!

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

I love that mural ability to hide or broadcast user name while collaborating. Its useful whenever we are gathering anonymous feedback. I have not observed this feature anywhere else

What is your favorite aspect of this product?

It has private mode. Mural also has summon feature to force follow everyone. Application overall has great user experience and requires minimal learning curve

What do you dislike most about this product?

nothing as of now

What recommendations would you give to someone considering this product?

Product is very easy to use and works well with teams who often like to collaborate. This will be really useful for product teams and design teams. The visual aspect of the app is quite nice and eye pleasing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Manoj M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2024

One versatile software for collaboration.

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

Mural is a featured packed software for collaborating as a team. Mural is the only software which can be directly shared to a display/screen located anywhere (display must be connected to the server). The access controls are great. I have used Mural for many mindmapping, brainstorming sessions and always I was amazed with the results. Votings can be done flawlessly. I'd suggest mural as an alternative for all the other whiteboarding softwares in the market.

What is your favorite aspect of this product?

Voting, Creating outlines withing outlines, infinite canvas, ease of use, creating rooms, organizing the murals, exporting them as pdf, csv. These are the features, that I like the most.

What do you dislike most about this product?

I found few bugs while using Mural, where I couldn't add an outline, then I posted a question in the community, then it was fixed within a week of time.

What recommendations would you give to someone considering this product?

I'd say that this is a go to product for whiteboard users, teams looking for a software to collaborate with each other.

Pros

  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation
  • Saves Time

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