What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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86 Likeliness to Recommend
89 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Efficient Service
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Role-Based Access
Screen Sharing
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Joseph S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2021
Perfect Tool For Virtual White-Boarding
Likeliness to Recommend
What differentiates MURAL from other similar products?
The virtual whiteboarding tools are the best. This has resulted in engaging brainstorming excercises with worldwide remote teams virtually at my organization.
What is your favorite aspect of this product?
I liked the vast amount of tools available at your disposal when collaborating. Mural offers an extensive library of icons, images, frameworks, and anything you could possibly need for whiteboarding. We've used Mural at my company for design brainstorming and designer interviews. It's very smooth and intuitive; many of the candidates we interviewed had never used the tool before but picked it up quickly. We have tested several collaboration tools at my organization throughout this pandemic and this time of working remotely, and Mural seems to have emerged as the best of the bunch.
What do you dislike most about this product?
I have briefly tested some of the project management options and I found them lacking. I would not recommend using this as a project management tool. For brainstorming and collaboration exercises it is the best, but stick to Jira or other tools for project management.
What recommendations would you give to someone considering this product?
Get proper training for the tool and learn the UI. There are many features available, it can be overwhelming at first so its best to practice a bit before using it proper with your team.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Stephen C.
- Role: Consultant
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Oct 2021
Intuitive for all ages, ability and uses.
Likeliness to Recommend
What differentiates MURAL from other similar products?
The templates available
What is your favorite aspect of this product?
Intuitive use, I have seen people of all ages and ability pick it up very easily.
What do you dislike most about this product?
Software costs
What recommendations would you give to someone considering this product?
Go for it, it’s intuitive, has lots of templates available and best of a crowded market.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lisa H.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2021
Easy to use!
Likeliness to Recommend
What differentiates MURAL from other similar products?
Ease of collaboration.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
Haven't found anything.
What recommendations would you give to someone considering this product?
Try it out.
Please tell us why you think this review should be flagged.
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