MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

8.5 /10
Category
MURAL
8.5 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

86 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
15% Neutral
84% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Role-Based Access

82

Screen Sharing

82

Surveys and Polling

82

Integration with Meeting Solutions

79

Record, Save, and Export Canvases

78

Multimedia Content

78

Vendor Capability Ratings

Average 81

Quality of Features

88

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

84

Business Value Created

82

Ease of Customization

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

Vendor Support

71

MURAL Reviews

Joseph S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Perfect Tool For Virtual White-Boarding

Likeliness to Recommend

10 /10

What differentiates MURAL from other similar products?

The virtual whiteboarding tools are the best. This has resulted in engaging brainstorming excercises with worldwide remote teams virtually at my organization.

What is your favorite aspect of this product?

I liked the vast amount of tools available at your disposal when collaborating. Mural offers an extensive library of icons, images, frameworks, and anything you could possibly need for whiteboarding. We've used Mural at my company for design brainstorming and designer interviews. It's very smooth and intuitive; many of the candidates we interviewed had never used the tool before but picked it up quickly. We have tested several collaboration tools at my organization throughout this pandemic and this time of working remotely, and Mural seems to have emerged as the best of the bunch.

What do you dislike most about this product?

I have briefly tested some of the project management options and I found them lacking. I would not recommend using this as a project management tool. For brainstorming and collaboration exercises it is the best, but stick to Jira or other tools for project management.

What recommendations would you give to someone considering this product?

Get proper training for the tool and learn the UI. There are many features available, it can be overwhelming at first so its best to practice a bit before using it proper with your team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Stephen C.

  • Role: Consultant
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Intuitive for all ages, ability and uses.

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

The templates available

What is your favorite aspect of this product?

Intuitive use, I have seen people of all ages and ability pick it up very easily.

What do you dislike most about this product?

Software costs

What recommendations would you give to someone considering this product?

Go for it, it’s intuitive, has lots of templates available and best of a crowded market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lisa H.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Easy to use!

Likeliness to Recommend

10 /10

What differentiates MURAL from other similar products?

Ease of collaboration.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Haven't found anything.

What recommendations would you give to someone considering this product?

Try it out.

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