MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

8.5 /10
Category
MURAL
8.5 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

86 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
15% Neutral
84% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Role-Based Access

82

Screen Sharing

82

Surveys and Polling

82

Integration with Meeting Solutions

79

Record, Save, and Export Canvases

78

Multimedia Content

78

Vendor Capability Ratings

Average 81

Quality of Features

88

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

84

Business Value Created

82

Ease of Customization

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

Vendor Support

71

MURAL Reviews

Ikbal M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Intuitive tool for best online collaboration

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

Summon feature that allows facilitator to gather everyone to the same point as the facilitator, very useful to support novice users and especially when you have an endless whiteboard because end users like to blindly explore and this feature can save the embarrassment. The navigation allows to zoom in to specific areas, and the hand feature allows to drag and zoom without spoiling board. Useful industry templates available like Design Thinking, SW, Lean Canvas which can be dragged and commented on top of

What is your favorite aspect of this product?

Easy and intuitive application, drag and drop images and other templates I can share my canvas easily; even those novice users can join, allowing introverts to actively participate Useful industry templates available like Design Thinking, SW, Lean Canvas Endless whiteboard Re-sizing of post-it note contents as you type Summon everyone to follow you, especially when you have an endless whiteboard

What do you dislike most about this product?

Unable to customize templates - forced to use built-in templates Not able to call someone to the board by a simple "@" mention Endless anonymous animal names! I lose track of who is in the meeting

What recommendations would you give to someone considering this product?

Probably look to get an Enterprise licence because I started off individually but soon realised that my workshop involving geographically dispersed Users needed to participate, however, with limited licence or none at all restricted the creativity of my Users - Unless they join my board anonymously. Design Thinking workshops, bringing the business user to participate and design software based on their needs and goals. Being a geographically dispersed organization with travel restrictions, this board has allowed us to reduce a 2-day workshop into 5 hours!

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Commodity Features
  • Vendor Friendly Policies

Laura N.

  • Role: Consultant
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

it is easy to use, we love it

Likeliness to Recommend

10 /10

What differentiates MURAL from other similar products?

It is fast to use, you can send a visitor link without having to log in, which makes the process very agile, you can design on the canvas without any problem

What is your favorite aspect of this product?

We have invited up to 300 people to collaborate simultaneously, and it has run without a problem.

What do you dislike most about this product?

missing a background library, or paths to use

What recommendations would you give to someone considering this product?

subscribe with your eyes closed, it's very good, and easy to use

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Leo B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to use but could do with some refinement.

Likeliness to Recommend

6 /10

What differentiates MURAL from other similar products?

Very simple and clear whiteboarding solution.

What is your favorite aspect of this product?

Clear and simple to pick up.

What do you dislike most about this product?

Looks a bit too basic for my liking. Doesn’t look super professional in front of clients.

What recommendations would you give to someone considering this product?

Give it a go and try with a common example of how you would whiteboard in real life.

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Client Friendly Policies

Cons

  • Slower Product Innovation
  • Commodity Features
  • Less Effective Service

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