What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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86 Likeliness to Recommend
89 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Efficient Service
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Role-Based Access
Screen Sharing
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Ikbal M.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Mar 2022
Intuitive tool for best online collaboration
Likeliness to Recommend
What differentiates MURAL from other similar products?
Summon feature that allows facilitator to gather everyone to the same point as the facilitator, very useful to support novice users and especially when you have an endless whiteboard because end users like to blindly explore and this feature can save the embarrassment. The navigation allows to zoom in to specific areas, and the hand feature allows to drag and zoom without spoiling board. Useful industry templates available like Design Thinking, SW, Lean Canvas which can be dragged and commented on top of
What is your favorite aspect of this product?
Easy and intuitive application, drag and drop images and other templates I can share my canvas easily; even those novice users can join, allowing introverts to actively participate Useful industry templates available like Design Thinking, SW, Lean Canvas Endless whiteboard Re-sizing of post-it note contents as you type Summon everyone to follow you, especially when you have an endless whiteboard
What do you dislike most about this product?
Unable to customize templates - forced to use built-in templates Not able to call someone to the board by a simple "@" mention Endless anonymous animal names! I lose track of who is in the meeting
What recommendations would you give to someone considering this product?
Probably look to get an Enterprise licence because I started off individually but soon realised that my workshop involving geographically dispersed Users needed to participate, however, with limited licence or none at all restricted the creativity of my Users - Unless they join my board anonymously. Design Thinking workshops, bringing the business user to participate and design software based on their needs and goals. Being a geographically dispersed organization with travel restrictions, this board has allowed us to reduce a 2-day workshop into 5 hours!
Pros
- Reliable
- Enables Productivity
- Saves Time
- Helps Innovate
Cons
- Slower Product Innovation
- Commodity Features
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Laura N.
- Role: Consultant
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Mar 2022
it is easy to use, we love it
Likeliness to Recommend
What differentiates MURAL from other similar products?
It is fast to use, you can send a visitor link without having to log in, which makes the process very agile, you can design on the canvas without any problem
What is your favorite aspect of this product?
We have invited up to 300 people to collaborate simultaneously, and it has run without a problem.
What do you dislike most about this product?
missing a background library, or paths to use
What recommendations would you give to someone considering this product?
subscribe with your eyes closed, it's very good, and easy to use
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Leo B.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Easy to use but could do with some refinement.
Likeliness to Recommend
What differentiates MURAL from other similar products?
Very simple and clear whiteboarding solution.
What is your favorite aspect of this product?
Clear and simple to pick up.
What do you dislike most about this product?
Looks a bit too basic for my liking. Doesn’t look super professional in front of clients.
What recommendations would you give to someone considering this product?
Give it a go and try with a common example of how you would whiteboard in real life.
Pros
- Trustworthy
- Efficient Service
- Respectful
- Client Friendly Policies
Cons
- Slower Product Innovation
- Commodity Features
- Less Effective Service
Please tell us why you think this review should be flagged.
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