What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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86 Likeliness to Recommend
89 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Efficient Service
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Role-Based Access
Screen Sharing
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Alejandro Jose O.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2022
My favorite tool to collaborate online
Likeliness to Recommend
What differentiates MURAL from other similar products?
The way in which permissions can be given to third parties is very easy. When workshops are done online, it is much easier for users, I have tried other platforms but the learning curve is faster with mural.
What is your favorite aspect of this product?
I like the way you can invite people without tedious registration and how quickly guests understand how to use it.
What do you dislike most about this product?
when you use the free version it is not clear that when the free trial ends, you definitely lose access to your boards. And this was painful for me. They should let people know so they can download their information before the trial ends.
What recommendations would you give to someone considering this product?
It is perfect for facilitating workshops. It is not necessary to spend a lot of time explaining the tool because the public understands it very quickly. It can be integrated with teams with ease.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jesse W.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Mar 2022
UNRELIABLE - sticky notes would randomly disappear
Likeliness to Recommend
What differentiates MURAL from other similar products?
It's unreliability. Miro is way better.
What is your favorite aspect of this product?
I don't have to use it anymore.
What do you dislike most about this product?
Post-its would randomly disappear and all of my work would be lost. Happened to me and my peers on multiples occasions.
What recommendations would you give to someone considering this product?
Get Miro instead.
Pros
- Helps Innovate
- Continually Improving Product
- Appreciates Incumbent Status
- Performance Enhancing
Cons
- Less Reliable
Please tell us why you think this review should be flagged.
Marc M.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Amazing product !!
Likeliness to Recommend
What differentiates MURAL from other similar products?
High quality features and it simply works perfectly
What is your favorite aspect of this product?
Ease of use and the great implementation of features
What do you dislike most about this product?
Nothing to dislike, I just like Miro a little bit more
What recommendations would you give to someone considering this product?
Either this or Miro, both are absolutely amazing !!
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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