MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

8.5 /10
Category
MURAL
8.5 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

86 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
15% Neutral
84% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Role-Based Access

82

Screen Sharing

82

Surveys and Polling

82

Integration with Meeting Solutions

79

Record, Save, and Export Canvases

78

Multimedia Content

78

Vendor Capability Ratings

Average 81

Quality of Features

88

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

84

Business Value Created

82

Ease of Customization

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

Vendor Support

71

MURAL Reviews

Alejandro Jose O.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

My favorite tool to collaborate online

Likeliness to Recommend

10 /10

What differentiates MURAL from other similar products?

The way in which permissions can be given to third parties is very easy. When workshops are done online, it is much easier for users, I have tried other platforms but the learning curve is faster with mural.

What is your favorite aspect of this product?

I like the way you can invite people without tedious registration and how quickly guests understand how to use it.

What do you dislike most about this product?

when you use the free version it is not clear that when the free trial ends, you definitely lose access to your boards. And this was painful for me. They should let people know so they can download their information before the trial ends.

What recommendations would you give to someone considering this product?

It is perfect for facilitating workshops. It is not necessary to spend a lot of time explaining the tool because the public understands it very quickly. It can be integrated with teams with ease.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jesse W.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

UNRELIABLE - sticky notes would randomly disappear

Likeliness to Recommend

7 /10

What differentiates MURAL from other similar products?

It's unreliability. Miro is way better.

What is your favorite aspect of this product?

I don't have to use it anymore.

What do you dislike most about this product?

Post-its would randomly disappear and all of my work would be lost. Happened to me and my peers on multiples occasions.

What recommendations would you give to someone considering this product?

Get Miro instead.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Appreciates Incumbent Status
  • Performance Enhancing

Cons

  • Less Reliable

Marc M.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Amazing product !!

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

High quality features and it simply works perfectly

What is your favorite aspect of this product?

Ease of use and the great implementation of features

What do you dislike most about this product?

Nothing to dislike, I just like Miro a little bit more

What recommendations would you give to someone considering this product?

Either this or Miro, both are absolutely amazing !!

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Caring

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