MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

Composite Score
8.5 /10
CX Score
8.5 /10
Category
MURAL
8.5 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

Filter By

MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

89 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
15% Neutral
84% Positive

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Role-Based Access

82

Screen Sharing

82

Surveys and Polling

82

Integration with Meeting Solutions

79

Record, Save, and Export Canvases

78

Multimedia Content

78

Vendor Capability Ratings

Average 81

Quality of Features

88

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

84

Business Value Created

82

Ease of Customization

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

75

Vendor Support

71

MURAL Reviews

Luisa L.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"An really valuable tool for teamwork"

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

It is simpler to use than other programs, boasts a comprehensive feature-set, and provides a number of helpful tools for visual collaboration. This sets it apart from other programs.

What is your favorite aspect of this product?

One of MURAL's best features is its collaborative whiteboard where numerous people may leave notes at once. When everyone is contributing ideas to a project at once, like during the brainstorming process, MURAL really shines. The sticky notes may be easily combined into a unified plan after the brainstorming phase is finished. Like a mental map, it depicts our whole cognitive process graphically. Taking notes like this during a meeting is much more effective at helping you retain information than simply listening.

What do you dislike most about this product?

Unfortunately, on my Mac, using the trackpad to zoom in and out or move around the board is a bit of a nuisance, which is one of my few complaints about MURAL. Access to a mouse would make maintaining and adding content much less of a chore. And if you try to access MURAL at the same time as a bunch of other people, things may become a little chaotic, or even freeze up.

What recommendations would you give to someone considering this product?

I recommend this program because it is a powerful collaboration tool that can be mistaken for a "virtual whiteboard". But doing any collaborative decision making, doing any kind of design thinking, with remote teams is much better with Mural than any other collaboration tool (webex, teams, etc).

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Goldie F.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"User-friendly and allows team collaboration"

Likeliness to Recommend

10 /10

What differentiates MURAL from other similar products?

When compared to other whiteboard apps, Mural stands out for being both user-friendly and stable.

What is your favorite aspect of this product?

Mural is a creative online whiteboard that allows for group work. Users are given playful labels in the form of characters, making for an enjoyable environment in which to come up with new ideas. The majority of people are able to quickly grasp the fundamentals, allowing for an expedited launch. All the standard whiteboard capabilities are there, including an infinite amount of area, and the icon set is great in terms of variety and style consistency.

What do you dislike most about this product?

My one and only gripe is that the arrows and connections don't seem to have any special design aspects, and that it doesn't seem like you can easily add any sort of descriptive components to the arrows and connectors. The relationships between things are the main focus of my work in systems theory.

What recommendations would you give to someone considering this product?

Since it may be used for a wide variety of purposes, Mural is the most flexible visual communication tool I'm aware of. The fact that I can make regular use of the tool and that most individuals can pick it up and start using it effectively within minutes has been the greatest benefit to me.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Brenna S.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"Great and simple to use!"

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

The many features and helpful tools for visual communication set this program apart from its competitors.

What is your favorite aspect of this product?

Since I started using it, Mural has been my go-to collaborative tool. You may jot down notes on the board and have other people add to them in real time. It's just a standard whiteboard, but on steroids!

What do you dislike most about this product?

Mural has a ton of helpful templates for planning and brain storming your next big project. More templates for use in training and education would be fantastic.

What recommendations would you give to someone considering this product?

This software is highly recommended by me since it is a fantastic collaborative tool that facilitates fruitful exchanges of ideas.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Most Popular MURAL Comparisons