What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
89 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Efficient Service
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Role-Based Access
Screen Sharing
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Luisa L.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2022
"An really valuable tool for teamwork"
Likeliness to Recommend
What differentiates MURAL from other similar products?
It is simpler to use than other programs, boasts a comprehensive feature-set, and provides a number of helpful tools for visual collaboration. This sets it apart from other programs.
What is your favorite aspect of this product?
One of MURAL's best features is its collaborative whiteboard where numerous people may leave notes at once. When everyone is contributing ideas to a project at once, like during the brainstorming process, MURAL really shines. The sticky notes may be easily combined into a unified plan after the brainstorming phase is finished. Like a mental map, it depicts our whole cognitive process graphically. Taking notes like this during a meeting is much more effective at helping you retain information than simply listening.
What do you dislike most about this product?
Unfortunately, on my Mac, using the trackpad to zoom in and out or move around the board is a bit of a nuisance, which is one of my few complaints about MURAL. Access to a mouse would make maintaining and adding content much less of a chore. And if you try to access MURAL at the same time as a bunch of other people, things may become a little chaotic, or even freeze up.
What recommendations would you give to someone considering this product?
I recommend this program because it is a powerful collaboration tool that can be mistaken for a "virtual whiteboard". But doing any collaborative decision making, doing any kind of design thinking, with remote teams is much better with Mural than any other collaboration tool (webex, teams, etc).
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Goldie F.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2022
"User-friendly and allows team collaboration"
Likeliness to Recommend
What differentiates MURAL from other similar products?
When compared to other whiteboard apps, Mural stands out for being both user-friendly and stable.
What is your favorite aspect of this product?
Mural is a creative online whiteboard that allows for group work. Users are given playful labels in the form of characters, making for an enjoyable environment in which to come up with new ideas. The majority of people are able to quickly grasp the fundamentals, allowing for an expedited launch. All the standard whiteboard capabilities are there, including an infinite amount of area, and the icon set is great in terms of variety and style consistency.
What do you dislike most about this product?
My one and only gripe is that the arrows and connections don't seem to have any special design aspects, and that it doesn't seem like you can easily add any sort of descriptive components to the arrows and connectors. The relationships between things are the main focus of my work in systems theory.
What recommendations would you give to someone considering this product?
Since it may be used for a wide variety of purposes, Mural is the most flexible visual communication tool I'm aware of. The fact that I can make regular use of the tool and that most individuals can pick it up and start using it effectively within minutes has been the greatest benefit to me.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Brenna S.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Oct 2022
"Great and simple to use!"
Likeliness to Recommend
What differentiates MURAL from other similar products?
The many features and helpful tools for visual communication set this program apart from its competitors.
What is your favorite aspect of this product?
Since I started using it, Mural has been my go-to collaborative tool. You may jot down notes on the board and have other people add to them in real time. It's just a standard whiteboard, but on steroids!
What do you dislike most about this product?
Mural has a ton of helpful templates for planning and brain storming your next big project. More templates for use in training and education would be fantastic.
What recommendations would you give to someone considering this product?
This software is highly recommended by me since it is a fantastic collaborative tool that facilitates fruitful exchanges of ideas.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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