What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
89 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Efficient Service
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Role-Based Access
Screen Sharing
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Laura L.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2022
Collaborations online in one place
Likeliness to Recommend
What differentiates MURAL from other similar products?
With this software we have the ability to support collaboration, brainstorming and mind mapping. As also the approval of other products and in turn is online and available, We use it throughout the organization, as we work on many projects so with this program we can elaborate parts and even I use it with my team to collaborate with him and design any solution.
What is your favorite aspect of this product?
Thanks to this program we have a lot of help a lot in the design phase of a project by the collaboration between groups and the implementation of creative ideas together with its templates, canvases and elements of the rich palette and export and import options for elements, files, schemes or designs all in the integrated chat service.
What do you dislike most about this product?
We would like an audio/video tool for a better experience as well as licensing and free access for users and guests for the conformation of project ideas or external consultations for the project being carried out, as well as more integrations with other platforms such as Miro so that they can make better use of the tools.
What recommendations would you give to someone considering this product?
MURAL is a very appropriate software for collaboration with clients or teams in order to create or show solutions on the fly with its images and friendly forms, creating designs all for a common project. Given the type of platform, Mural is recommended for day-to-day activities that do not require high-impact presentations and helpful collaborations.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
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Paul S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Initial Implementation
Submitted Nov 2022
Simple and Easy To Use Whiteboard
Likeliness to Recommend
What differentiates MURAL from other similar products?
Mural is used as a collaborative software between agile squads to develop customer journey maps, draft customer-facing communications, and have agile brainstorming sessions and events where everyone can have their say. Mural easily addresses the difficulty of working together as you are equally under a home office regime.
What is your favorite aspect of this product?
It is well suited for virtual collaboration, especially in a situation where you would normally be in a room brainstorming in person. Works great for projects, committees or teams that need to come together to collaborate on an idea, project, process mapping, goal management or just a place to jot down your own personal tasks or sticky notes.
What do you dislike most about this product?
Need to have a way to track people's comments: who added what, etc. Gets quite confusing when multiple people add and move things around. Guest users should be given a name of their own. It's great to have guest wall murals, though when it's a client's CEO, it's important to know. Locking and unlocking items is sometimes really confusing. People take an unlocked frame and move it around.
What recommendations would you give to someone considering this product?
It's flexible enough to address any scenario that requires teams to collaborate. It is very easy to adopt and has built-in tools to allow for more sophisticated interaction. Highly recommended.
Pros
- Helps Innovate
- Unique Features
- Inspires Innovation
- Caring
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Sarah C.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Oct 2022
With Mural, the design process is made easier
Likeliness to Recommend
What differentiates MURAL from other similar products?
We have found the Mural to be an excellent online tool for collaborating with various groups within our company. Since Mural's whiteboard is online, accessible, and simple to use, our whole team—developers, BAs, and product owners—can work together to troubleshoot any functionality at any time.
What is your favorite aspect of this product?
Having worked on numerous projects, I can attest to the widespread adoption of Mural inside the firm; I myself utilize the platform to facilitate teamwork and solution design. Whenever a new project or phase of an existing project is initiated, Mural is the first tool used to generate ideas and define goals.
What do you dislike most about this product?
This tool is showing its age. The software is outdated and lacks features available in similar but cheaper alternatives. There is room for development in the limited degree to which Mural interacts with other apps.
What recommendations would you give to someone considering this product?
Easy client or team collaboration is a breeze with Mural because to its pre-made templates. With its user-friendly pictures and geometric forms, this platform is ideal for quickly developing and showcasing ideas. Even if we're still in the design phase, it can spark new ideas for potential outcomes.
Pros
- Enables Productivity
- Efficient Service
- Client Friendly Policies
- Continually Improving Product
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