Moosend Customer Reviews 2025 | SoftwareReviews

Moosend

Composite Score

7.5 /10

CX Score

7.6 /10

14 Reviews Write a Review

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What is Moosend?

Moosend is a powerful email marketing platform with world-class features, state-of-the-art marketing automations, and an award-winning user interface.

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Moosend Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Moosend.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 88%
Conflict Resolution:: 85%
Strategy & Innovation:: 88%
Service Experience:: 87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Moosend?

0% Negative

12% Neutral

88% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 87

Campaign Management

Email Delivery

A/B Testing

Auto-Responders

Segmentation

Content Authoring

Email Templates

Text Messaging

Surveys and Polling

Mobile Optimized

SPAM Compliance

Vendor Capability Ratings

Average 85

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Customization

Business Value Created

Ease of Data Integration

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Moosend Reviews

Samuel [SAM] J.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Grow your business with feature rich Moosend

Likeliness to Recommend

10 /10

What differentiates Moosend from other similar products?

Our firm is using Moosend to send out newsletters and transactional emails. Mossend has an amazing trial version. You can try out most of the features of this tool in the trial version. Moosend's drag and drop editor is really cool. It allowing us to design highly responsive emails easily and fast.

What is your favorite aspect of this product?

Moosend is one of the best email marketing software in the industry. Its trial version allows you to send UNLIMITED emails to 1000 subscribers per month. You can change the subscriber list for few times to get the most out of this tool. If you want to add more subscribers, you can always upgrade to different plans with minimal cost. Features like automation, segmentation, tracking, reporting, analytics, integration, personalization, AB slipt testing, landing pages, etc comes in handy in needy times. These features can be used to conduct high-impact marketing campaigns

What do you dislike most about this product?

Moosend is a great tool. We think, its trial version must include all features of this tool. Now, some of the needed features are not included in the Trial version. For example, SMTP Server, Landing pages, etc

What recommendations would you give to someone considering this product?

Moosend is an easy-to-use tool. It has amazing email marketing capabilities. It offers a great trial plan to get to know the features free of cost. We recommend this product to all digital marketers.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Moosend

What is Moosend?

Company Details

Book a Free Demo Today!

Moosend Ratings

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Moosend?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Email Delivery The ability to send email to large number of recipients at-scale.

A/B Testing A/B or Split Testing allows marketing managers to compare and contrast two or more versions of the same piece of content to maximizing open, click and rates.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

Email Templates The ability to create and curate email templates based off of approved brand standards.

Text Messaging The capability to send messages by SMS in addition to email.

Surveys and Polling Ability to survey customers and gather feedback.

Mobile Optimized The ability to create email content that is easy to read on multiple platforms including mobile devices.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Moosend Reviews

Samuel [SAM] J.

Grow your business with feature rich Moosend

Likeliness to Recommend

Pros

Feature Ratings

Campaign Management

Email Delivery

A/B Testing

Auto-Responders

Segmentation

Content Authoring

Email Templates

Text Messaging

Surveys and Polling

Mobile Optimized

SPAM Compliance

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Customization

Business Value Created

Ease of Data Integration

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training