What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Elie k.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted May 2021
SurveyMonkey is the BEST Survey Builder
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
The are a lot of products in the market that offer solutions that creates and manages surveys, but SurveyMonkey not only is a survey creator but also can be used as an employee engagement solution. SurveyMonkey becomes a critical part of your organization once you start using it and I consider it to be one of the products that will provide a fast and positive outcome on your ROI as soon as you start using it.
What is your favorite aspect of this product?
The list of things that are great about SurveyMonkey is a very long list, but having tons of features that helps you create unique surveys is on top of this list. That's not the only thing I like about SurveyMonkey, I also find that the customizable Branding is also something that is hard to find in other products that have the same cost. SurveyMonkey also has a very straight to the point and informative data analyzing process where you can filter the data you get from the survey's according to what you are looking for.
What do you dislike most about this product?
What can you dislike about a cost efficient product that delivers everything promised? SurveyMonkey, releases new features and templates in slow motion but once they are released, they are flawless...
What recommendations would you give to someone considering this product?
I suggest that you give it a try and then thank me afterwards.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Haradhan D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2021
Survey monkey is one of the easy to use system
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It's comes with pre made beautiful templates which things we can jsut edit you can say castomized very esily. 0 technical knowlage required for setup SurveyMonkey from. We can use survey monkey from for multiple usages like collect feedback,Collect adress for deliverd products,and lots of thing we do using this from system. It's diffrentiates jsut it's comes with beautiful user interface means SurveyMonkey from offer us multiple template base on our requirment.
What is your favorite aspect of this product?
The unique design survey page and user friendly interface is so good and also powerful. Also you can easily make any survey from sractch base on your requirment which thing best. we can select question type which thing is helpful when make surveys.
What do you dislike most about this product?
Some small issues face when use SurveyMonkey from but when contact with their support team provide us all those problems solutions that's why i cannot dislike any thing about SurveyMonkey from.Also their team are very helpful.
What recommendations would you give to someone considering this product?
I i will always recommended surveymonkey from. If you new guy and want to design beautiful look like survey for any user you can go with it because SurveyMonkey from is comes with reasonable pricing.And it's really easy to use then others.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Tan t.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
Great for making Surveys
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey have the best aftersales team ever, one time we raised a ticket and the other minute got a call from the representative who helped out throughout our issue.
What is your favorite aspect of this product?
SurveyMonkey has a lot of useful features, but for me I feel that the best is how it keeps track of all the surveys where you can access your data anywhere and anytime using any device.
What do you dislike most about this product?
I like everything about SurveyMonkey but the only thing that might need adding is the templates, they have enough but more is better
What recommendations would you give to someone considering this product?
Go for it! SurveyMonkey is the best Survey managing solution in the market and you can ask them for a trail at first.
Pros
- Inspires Innovation
- Saves Time
- Reliable
- Efficient Service
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
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