Miva Inc

Miva

Composite Score

6.6 /10

CX Score

6.8 /10

20 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Claim Software

What is Miva?

Miva believes that all online businesses should have access to a scalable ecommerce platform that can meet their unique business requirements. Miva offers PCI compliant ecommerce, hosting, and custom website design and development solutions. Miva customers have processed over $100 billion in online sales since 1997.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Miva Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miva.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

81 Plan to Renew

77 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 77%
Negotiation and Contract:: 81%
Conflict Resolution:: 94%
Strategy & Innovation:: 70%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miva?

0% Negative

17% Neutral

83% Positive

Pros

Trustworthy
Saves Time
Fair
Acts with Integrity

Feature Ratings

Average 75

Payment Processing

Content Management

Predictive Recommendations

Catalog Management

Order Management

Integrated Search

Order Portal

Content Localization

Retargeting Capabilities

Microsite Management

Reporting and Analytics

Vendor Capability Ratings

Average 72

Vendor Support

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Miva Reviews

William G.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Never Disappoints

Likeliness to Recommend

10 /10

What differentiates Miva from other similar products?

Ease of use - speed and the development of the product so it is future proof.

What is your favorite aspect of this product?

I can always get done what needs to be done.

What do you dislike most about this product?

Can be expensive for a startup

What recommendations would you give to someone considering this product?

Join the forums and read / listen

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Miva

What is Miva?

Company Details

Book a Free Demo Today!

Awards & Recognition

Miva Ratings

79 Likeliness to Recommend

81 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Miva?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Content Management Includes collaboration, check-in/check-out, and version control.

Predictive Recommendations The solution provides the ability to provide targeted product recommendations and offers to customers based on multiple data sources.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Order Management Includes order entry, order processing, order tracking, and parts management.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Order Portal Provides the ability for customers to log in to the portal to make purchases, view transactions and invoices, and make payments

Content Localization The solution provides support for multiple languages and currencies.

Retargeting Capabilities The solution provides the ability to surface targeted offers based on attributes such as cart abandonment or external triggers (i.e. from a CRM).

Microsite Management The solution provides the ability to create and deploy targeted product microsites, and the ability to optimize microsites for search engines.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Miva Reviews

William G.

Never Disappoints

Likeliness to Recommend

Pros

Feature Ratings

Payment Processing

Content Management

Predictive Recommendations

Catalog Management

Order Management

Integrated Search

Order Portal

Content Localization

Retargeting Capabilities

Microsite Management

Reporting and Analytics

Vendor Capability Ratings

Vendor Support

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Breadth of Features