In Partnership With SelectHub
What is Miva?
Miva believes that all online businesses should have access to a scalable ecommerce platform that can meet their unique business requirements. Miva offers PCI compliant ecommerce, hosting, and custom website design and development solutions. Miva customers have processed over $100 billion in online sales since 1997.
Company Details
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In Partnership With SelectHub
Miva Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
77 Likeliness to Recommend
2
Since last award
81 Plan to Renew
8
Since last award
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Miva?
Pros
- Trustworthy
- Saves Time
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Content Management
Catalog Management
Order Management
Content Localization
Integrated Search
Shopping Cart Management
Guided Selling
Reporting and Analytics
ERP Integration
Multi-Language Support
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Quality of Features
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Miva Reviews
Gracie C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Miva is one of the best e-commerce solutions
Likeliness to Recommend
What differentiates Miva from other similar products?
A point-and-click, online store development and management system. Miva is one of the best e-commerce solutions. It is easy to use, developer friendly, plugin implementation and selection is very easy. It has an amazing tech support. You can choose your credit card processor.
What is your favorite aspect of this product?
Despite of being expensive, it values your money and beneficial for your business.
What do you dislike most about this product?
Prices are too high. The updated price is gross based which is not liked by some users. It has limited integration with other services like Google shipping. Customization requires extra purchase. The integration with the third party should be low. To get lower subscription charges, you have to sign 3 years contract.
What recommendations would you give to someone considering this product?
I would recommend it to larger business as it is fully featured and handle large websites with no problem. If you are comfortable with its high price then you should probably go for it.
Pros
- Reliable
- Trustworthy
- Fair
- Generous Negotitation
Please tell us why you think this review should be flagged.
Genesis R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Wonderful, Flexible E-Commerce Platform
Likeliness to Recommend
What differentiates Miva from other similar products?
Miva Vendor is quite adaptable. It's basic and affordable enough for beginnings, yet it's adaptable as a company expands. The best part is that its API permits it to be modified.
What is your favorite aspect of this product?
With Miva, we were able to create products from beginning to end through our e-commerce platform. I liked how I could share whole files and Miva would basically do all of the work for me by mass uploading it.
What do you dislike most about this product?
I didn't enjoy one of its latest changes since I don't adjust well to alteration. But, with some patience and effort, I am able to understand the most recent version.
What recommendations would you give to someone considering this product?
If you've a unique demand for how your items are presented, how shipping charges are determined, how you connect to third-party services, and so on, Miva can accommodate it. The business's customer service is superior to almost everyone, so there's a dynamic Online forum where people assist one another.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Nina R.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jul 2021
Great platform for e-commerce
Likeliness to Recommend
What differentiates Miva from other similar products?
I would compare MIVA with PayPal Commerce Platform, it has quite similar functions in terms of electronic commerce, but MIVA lacks integration with other mobile devices, or desktop applications, although the best tools for seo are in MIVA, in addition to customer assistance It is much better and more active, of course if MIVA offered a free version like PayPal Commerce it would really be a platform to choose the first option without hesitation.
What is your favorite aspect of this product?
MIVA stands out for the numerous tools it has for the management of promotions, you can take your digital commerce, through techniques such as e-mail commerce, mobile commerce, the good thing about the software is that you can manage your digital store in an analytical way to know how the sales behave, give better tools to your customers such as the management of discounts, give us as suppliers better management of orders and also the same comparators to the products they purchased, additionally to capture potential potential customers, this would not be possible If the tools that MIVA offers were not available, to know the purchase pattern o
What do you dislike most about this product?
MIVA updates tend to confuse us as frequent users of sopftware, and we have been using it for a long time, even so every time we think we have mastered it, a new update makes us get lost a bit, right now we are trying to handle the refund management with better training We want to know how to handle these cases with the software in our digital store, but I can only say that we are going slow.
What recommendations would you give to someone considering this product?
MIVA is a very complete software, hence it has a somewhat higher price in its packages than normal, so trying to link it with other software can bring a higher cost, so we would recommend new users if they want to integrate To MIVA with another platform, analyze objectively which one should really be selected, thus avoiding having double or obsolete functions.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Cons
- Less Productive
- Vendor Friendly Policies
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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