Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Sheena G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Miro- Ideation Collaboration with a Swagger

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Miro goes beyond the basics, allowing me to seamlessly integrate various content types, from images to documents and beyond

What is your favorite aspect of this product?

Miro's absolute best mode is unlocked when it comes to real-time collaboration. The synchronized dance of ideas happens live. This feature turns Miro from a digital whiteboard to a dynamic collaboration arena.

What do you dislike most about this product?

Sadly, the mobile experience occasionally misses a beat. It's not as fluid as the desktop version, and manipulating complex boards on a smaller screen can be a bit challenging

What recommendations would you give to someone considering this product?

A friendly word of caution – if a significant portion of your team operates on mobile devices, manage expectations around the mobile experience

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Abraham K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Solution to manage work and collaboration.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro is an all-in-one solution that makes planning, communication and idea generation easy. Even if you are a novice user, you can easily design complicated dashboards with simplicity thanks to drag and drop capabilities. Several user-generated templates and samples are available to help you get organized and get started without delay.

What is your favorite aspect of this product?

Miro makes it easy for us to do everything from project management to thinking workshops, helping us make better decisions, foster innovation, and move projects forward faster. Auto-save and the ability to see team members in action while they work keep everyone away from any confusion when collaborating together.

What do you dislike most about this product?

The platform may become slow when internet connectivity is inadequate, which will impact the ability to collaborate in real time.

What recommendations would you give to someone considering this product?

For dispersed and multifunctional teams, Miro is the ideal tool. It's easy to use, quick to learn, and designed to make it easy to create groups. With the help of templates, you can get started quickly and gain ideas when you're stuck. It is ideal for collective visual thinking.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jerzy F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Visual Remote Colaboration for the entire company

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

It can seamlessly handle hundreds of users all at once and works like a charm. You can with little training bring someone into the ecosystem and they are off and running - no training required becuase its so intuitive. This was a godsend when COVID happened and now we cant live without it.

What is your favorite aspect of this product?

It can scale almost infinitely and is so easy to use. There are so many different things you can do and also integrate into the platform. Its engaging, visual and works for a whole raft of use cases.

What do you dislike most about this product?

Information can get lost. Boards are not filed like documents to you need to scroll or know what you are looking for. Its also rarely cleaned up. You can create a board by accident and then its there taking up resource and space. There should be more granular management of spaces and folder where we can keep boards and assign permissions. There needs to be a way in which all the ideas and infomation in the card and post its can be extracted though AI so that its more easily accessible. Right now if you dont know where to look you are in trouble.

What recommendations would you give to someone considering this product?

Its great, and I would say best in class for what it is. Just don't start putting all your company information into here becuase you will never be able to find it. Its perfect for startups and enterprises and creates an infinite place to colaborate and workshop in the time of remote working.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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