Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

85

Idea Scoring / Evaluation

85

Idea Segmentation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

87

Availability and Quality of Training

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Customization

83

Vendor Support

79

Miro Reviews

Benoît D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great collaborative solution for ideas

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Well Miro feels mostly unique in its field. There are other solution to create draft and various visual documents, but as far as I know Miro is the only one that is collaborative.

What is your favorite aspect of this product?

The collaborative aspect for sure!

What do you dislike most about this product?

The tools feel like poor versions of other tools such as Adobe Illustrator.

What recommendations would you give to someone considering this product?

If you’re looking for a collaborative solution, Miro is great! If you plan to work alone, you have better options than Miro.

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Bowen R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

"Miro review."

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

The ability to simultaneously work with team members on a shared canvas, regardless of our physical locations, is incredibly valuable.

What is your favorite aspect of this product?

The sticky notes are my favorite which I mostly used for brainstorming.

What do you dislike most about this product?

Certain features may be limited without an internet connection.

What recommendations would you give to someone considering this product?

It is a great product that allows multiple people to interact simultaneously in real time, with indicators on who is doing what.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Clara E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great Concept - Needs A Lot of Work to be Useful

Likeliness to Recommend

4 /10

What differentiates Miro from other similar products?

There's a lot of different ways you can live-whiteboard with cross-functional as well as department-specific teams. That's both a good thing and a bad thing, as I don't think they've figured out how to actually make this productive. It's pretty noisy now with questionable productivity.

What is your favorite aspect of this product?

The concept - collaboration is hard in this day and age, especially with remote teams, global teams, and siloed teams... but this still needs work to make it efficient and productive.

What do you dislike most about this product?

As mentioned before, when actually using this ideation tool / whiteboard, especially with large groups of people, it feels frantic, disorganized, and unproductive. I have yet to come away from using Miro with a clear understanding of cohesive ideas.

What recommendations would you give to someone considering this product?

May be better for small, tight-knit teams at this current state, as it's distracting if used in any other setting.

Pros

  • Reliable
  • Security Protects
  • Helps Innovate
  • Inspires Innovation

Cons

  • Less Effective Service
  • Less Productive
  • Less Respectful

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