Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

85

Idea Scoring / Evaluation

85

Idea Segmentation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

87

Availability and Quality of Training

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Customization

83

Vendor Support

79

Miro Reviews

Iaroslav C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

The best and most flexible collaboration tool

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

I think Miro is the absolute "must have" for every team that do brainstorms: marketing, design, etc. Truly incredible peculiarity of Miro stands for the free tariff any team can use: you get all the features with just a restriction about boards' quantity. That differentiates greatly from "payment required" competitors

What is your favorite aspect of this product?

There are really many aspects of Miro I'm in love with: – "Click on my face" option needed when your team consists of many team members collaborating at the same time – Great functionality to make Customer Journey Maps, any tyoe of algorithms, diagrams, etc – UI/UX in general

What do you dislike most about this product?

There are not many things I do not like about Miro, rather some limitations which can be managed. For example, on really item-heavy boards the problems with resynchronization might arise

What recommendations would you give to someone considering this product?

Miro is a great tool and worth giving a try. If you do it is always worth scanning the templates to help create whatever you need faster

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

victoria G.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Great for remote working teams!

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Its really easy to use and accessible.

What is your favorite aspect of this product?

figjam templates, make it so much easier that starting from scratch.

What do you dislike most about this product?

i cant see users that are not logged in on the board.

What recommendations would you give to someone considering this product?

Give it a go, you will realise that the way you are doing collaboration at the moment could be so much better!

Pros

  • Reliable
  • Client's Interest First
  • Helps Innovate
  • Saves Time

Alejandro Jose O.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A great collaborative tool

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

It has a very fast learning curve. It is visually friendly, its design is very clean and intuitive.

What is your favorite aspect of this product?

The buttons and functionalities are very well thought out. The free version provides functionalities very close to the full version.

What do you dislike most about this product?

When you have several boards it can be difficult to organize them and locate what you need with ease.

What recommendations would you give to someone considering this product?

Try the free trial and test it with invited users to find out its rate of use and adoption with your target audience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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