Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

85

Idea Scoring / Evaluation

85

Idea Segmentation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

87

Availability and Quality of Training

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Customization

83

Vendor Support

79

Miro Reviews

Misa R.

  • Role: Public Sector
  • Industry: Gaming and Hospitality
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2022

I definitely suggest this app to anybody.

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

lower cost and better features customer service is very good.

What is your favorite aspect of this product?

Miro sets the standard for remote work communication technologies. It is simple to use, feature-rich, and intuitive. It's a whiteboard collaboration tool at its most basic level, and it does it exceptionally well. With its virtual post-it notes, text editing, visual effects, and multi-user collaboration capabilities, this program is a standout among its peers. With some basic navigational guidance, most users can get up and running in Miro within a few minutes at most. Even yet, there are many more complex capabilities that make it a great tool for more experienced users. Miro's built-in templates are also a big plus for me.

What do you dislike most about this product?

There are so many features in Miro that it might be difficult to keep up. There are a number of features that aren't as simple to use as the basic navigation. In addition, Miro largely depends on icons rather than language to describe the functionality. Many of them elicit a great deal of clicking as individuals try to figure them out for themselves. In order to develop super users, it would be ideal if Miro included more sophisticated, guided walkthroughs within the product.

What recommendations would you give to someone considering this product?

With Miro, you'll be able to improve cooperation and communication and transparency in your organization, all of which we know to be some of the most problematic in businesses of all sizes.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Tanisha F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Great ideation tool for every innovation team

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Of course, Miro is already something of a standard for ideation, collaborative discussion of ideas and brainstorming tools. That is why almost all the features in it are better than others.

What is your favorite aspect of this product?

Templates. Ready-made templates for any case of the workflow. That's it really great.

What do you dislike most about this product?

Usability is not always convenient, you can often stumble looking for the desired function, which is located in the wrong place where you expect

What recommendations would you give to someone considering this product?

This is the most popular tool for brainstorming. Just try.

Pros

  • Enables Productivity
  • Effective Service
  • Inspires Innovation
  • Saves Time

Johan M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

The best agility tool

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

It differs essentially because it can provide very intuitive, accessible and easy to share schemas, other tools do not allow to create such a collaborative and attractive space for team engagement.

What is your favorite aspect of this product?

What I like most about MIro is the possibility for all users to submit collaborative contributions and it is a very dynamic and impactful tool when starting projects specifically, Miro is a very intuitive tool that allows mapping processes and team planning in an efficient and fun way.

What do you dislike most about this product?

I don't like the fact that for a user who doesn't have an account, registration is a bit tedious, you could have a quick view, or quick participation.

What recommendations would you give to someone considering this product?

Although there are other tools, Miro stands out compared to other free tools that will not allow for effective, collaborative and dynamic planning. Other tools are too archaic and doesn't allow developing projects in an Agile method.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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