Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

85

Idea Scoring / Evaluation

85

Idea Segmentation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

87

Availability and Quality of Training

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Customization

83

Vendor Support

79

Miro Reviews

Stephanie D.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Amazing collaborative project management platform

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

its biggest difference is the ease of use and the features that the program offers.

What is your favorite aspect of this product?

Miro lets you see everything you want to see at once and lets you make changes in real time. I have made many displays of work with pictures, texts, videos, and links for both group and individual studio projects with no problems at all. I'm sure there isn't a better service for this product.

What do you dislike most about this product?

When you have big boards with a lot of content, it can be a little hard to export parts of Miro. It might not be possible, or it might have already been done without my knowing, but it would be nice if Miro boards could keep track of the files on your laptop that go with them, or even update in real time, like Adobe can with special objects.

What recommendations would you give to someone considering this product?

I believe Miro is a useful tool for bridging the gap between digital and physical media. For me, Miro is best utilized as a tool for both visualization and recording of things that aren't otherwise accessible at the same time, but keeping track of paperwork and digital copies is critical to perfecting this kind of work flow.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Saves Time

Kgaugelo Shakira M.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Collaboration made simple!

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

The feature set and user interface. It's faster and brainstorming can be done professionally through an infinite canvas. Pre-built templates are the best, the platform has really good capabilities. Everything about this tool is collaborative. Use it as a presentation or flowchart app, it works. It also has video conferencing. Great tool.

What is your favorite aspect of this product?

It makes working in a team great, simple and fun. Things get done quicker too. Collaborating with my teammates is made easy so that we can create good, professional and relevant work. I like using it for brainstorming ideas too. It just makes facilitating a workshop much simpler and pleasant.

What do you dislike most about this product?

Changing the board is the only thing I dislike- it should be made easier.

What recommendations would you give to someone considering this product?

If you need tools to collaborate on projects, from brainstorming to full idea, then this is the software for you. You can work on it on real-time setting

Pros

  • Saves Time
  • Helps Innovate
  • Reliable
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

Andrea M.

  • Role: Industry Specific Role
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"It's great for teamwork!"

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

the main difference is its ease of use.

What is your favorite aspect of this product?

My favorite thing about your site is that it allows everyone to contribute their ideas and thoughts. Post-it notes are a handy tool for denoting distinct portions of the board or different members of the team.

What do you dislike most about this product?

On sometimes, moving objects across the board results in a large number of items being lifted, which I do not desire. Having a list of some of the shortcuts would be a good idea.

What recommendations would you give to someone considering this product?

One of the most important aspects of good collaboration, communication, and cooperation is the use of Miro. A device that everyone may use.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

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