Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

85

Idea Scoring / Evaluation

85

Idea Segmentation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

87

Availability and Quality of Training

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Customization

83

Vendor Support

79

Miro Reviews

Tripp T.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Great for personal and team usage!"

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

This program is easier to configure and use than other programs.

What is your favorite aspect of this product?

The message boards and the information they provide have a special place in my heart. If you're in the business of creating mockups or handing them off to other designers, you're constantly seeking for fresh methods to show and market your ideas. To ensure that my vision is correctly represented in Miro's work, I have full confidence in his abilities.

What do you dislike most about this product?

Because to technical issues, I was unable to utilize Miro for a few days. My job was not affected in any way as a result of this one incident.

What recommendations would you give to someone considering this product?

Even if you've never used Miro before, it's simple to learn. You may release your imagination and communicate your ideas using this digital tool, which I find really useful. I believe Miro is a good fit for anybody who is looking for methods to collaborate with colleagues and teams in a digital world.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Nouhaila Q.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Excellent team collaboration tool."

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

the program has more features than other programs and also has a slightly more affordable price.

What is your favorite aspect of this product?

Miro is perfect for meetings and getting ideas from people. I like the timer, voting with dots, sticky notes, uploading photos, and so on. Facilitating sessions remotely is much easier when you can see what people are doing in real time. Miro is the app I use most when I need to do research or come up with ideas. I like the way Miro works, as well as the templates and the different options that this platform gives me. It's easy to use and gives me a lot of room for ideas.

What do you dislike most about this product?

For now, I'm happy with the features, but adding things like point voting could make it more appealing. The way a dashboard separates research categories could be made better, and frames could have more color options or their own names. Miro can make better decisions if each note or reference is exported separately.

What recommendations would you give to someone considering this product?

Beginners who aren't familiar with design tools might find it hard to get started with Miro. If you've used tools like Figma before, you'll know the shortcuts that make it easy to get around the user interface. Use Miro as much as possible as a place to interact with others. Miro is a platform where the study includes not just the text or notes, but also the design of the entire user experience.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Sammy B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

My favorite collaborative tool.

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

It is a very easy program to use, this is the main difference with other programs.

What is your favorite aspect of this product?

In addition to being able to use it to give presentations, remotely lead workshops, organize your ideas, or just publish photos, it is a really adaptable program. Miro helps me and my staff collaborate on a single shared whiteboard. It has a wide range of options and a powerful toolbox. It has a timer feature that forces the user to keep track of time and finish the reviews/action items within the given time period. My favorite feature of the notes menu is that it incorporates meeting notes, to-do lists and agendas for future meetings.

What do you dislike most about this product?

Due to the fact that Miro is browser-dependent, I often have difficulties loading the dashboard. As a vast whiteboard, it may be difficult to locate an object or data previously written there. The toolkit for drawing the object has a lot of room for development. I think Miro has the ability to add extra drawing tools and emojis. Even while this program isn't completely error-free, I can tell you from my own experiences that it's always being improved upon by the company's researchers. It's video feature needs to be improved.

What recommendations would you give to someone considering this product?

It's easy to use and may be put to a variety of good purposes. Do a test before the meeting if it's a Workshop. I've found a lot of strange behavior or items that don't function correctly when using smart meetings, such as the video feature or someone becoming stuck on an item. Just make sure that you test your presentation in the same way as you would in the real world.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

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