Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Luiz Alexandre Viana M.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Collaboration tool

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

This one can make diagrams and graphs with superior business dynamics

What is your favorite aspect of this product?

The software is simple to use and integrates well with other programs. It also provides outstanding assistance for online trainings.

What do you dislike most about this product?

More tools and features are needed to make the software more powerful and useful for users.

What recommendations would you give to someone considering this product?

Use it to connect with a wide audience and simply communicate and share ideas with them.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Daniel M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is simple yet full of features

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

We can work with our remote team in real-time using the Miro idea Management system, and because it is secure, we don't have to worry about the confidentiality of our discussions. We can utilize strong visual features to discuss things in real-time, debate ideas and projects in board conversations, leave labeled comments, and make voice and video calls easily with Miro.

What is your favorite aspect of this product?

It saves us a lot of time and gives a complete and deep overview. Miro replaces mails and chat logs by allowing us to see the detailed image of our tasks and then zoom in when we need to learn more deeply. There are plenty of features to work on the board, including texts, documents, photos, videos, schematic capture, post-it notation, and much more.

What do you dislike most about this product?

When we implement this and start using it we have spent a lot of time trying to find out how to use it rather than really cooperating because the controls are confusing and the interface is awful, especially for the new users. While it has a lot of features, it tries to mimic physical tools like a whiteboard but there is still a need to improve in various areas.

What recommendations would you give to someone considering this product?

I prefer and like it because of its simple design and may still have so many useful functions. Overall, it is a really fantastic solution. It allows teams to move ideas around in different ways, resulting in some fascinating new discoveries. It comes highly recommended.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Caring

Denise W.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent experience in collaborative work

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

It was a great experience, and I've used him for both teaching and scheduling since I met him. Intuition and teamwork are at the heart of Miro's design. You may use it on any device without having to download any additional software or plugins. A fast learner who can quickly engage a diverse group of individuals.

What is your favorite aspect of this product?

My team and clients love Miro's ability to quickly create and share process diagrams and designs. It's been quite beneficial to having a method through which we can discuss and arrange our work in a straightforward manner. Because it doesn't need any prior understanding of diagramming or mind mapping, it's been helpful to my colleagues as well!

What do you dislike most about this product?

The only drawback I can think of is that uploading material such as videos might take a while. In addition, the cost per license for a small business is considerable, although the free basic version is fairly comprehensive.

What recommendations would you give to someone considering this product?

For the most part, we've used it as a brainstorming tool since we first started using it. It allows me and my colleagues to reorganize our thoughts in novel ways. Even though we're all working at our desks, it feels like we're using post-it notes on a whiteboard.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Saves Time

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