Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Parveen K.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

i love to wear miro

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

miro differs from other programs because of the large number of functions it has, it is also a program that has good customer support.

What is your favorite aspect of this product?

My favorite element of the concept is the idea of working together. I've been using Miro for the last year and a half and have had nothing but positive things to say about it. It was a great way for my team to communicate and exchange ideas, criticism, and more. It is in Miro that we have our annual retrospective meetings. It's got a theme, and the whole staff is enthused! When seen in retrospect, it's unusual for a sprint to have a retro as the favorite meeting. Miro helped us a lot with this one, so it's not something you see every day.

What do you dislike most about this product?

I hate nothing about Miro. I think its use should be clear. Not every meeting requires a collaborative board. Use it well so others may benefit from it. Everything in Miro? Lock it! Or save it as a PDF. Presentations? Ensure participants can view slides for online calls. Overusing it kills its enchantment and benefits. I've seen folks become angry because they MUST utilize Miro without the correct aim, and I've "converted" several "disbelievers" by pointing that we must use the best tool for that time, not every moment. I trust Miro. Always!

What recommendations would you give to someone considering this product?

Try it out and see how it goes for you. Miro Academy is a fantastic school! Be inventive. Take care not to misuse this technique. Engage.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Saves Time

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best online tool for collaborative work

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro handles all of my visual demands; I am a highly graphic person who requires diagrams, flowcharts, and so on, and we did not have a solution to keep everything organized and easily available. My major application is for my retrospectives; it works brilliantly since it makes them more active and participatory. Miro has really benefited all departments in my organization because we are all remote teams, and this application allows us interact rapidly and accomplish excellent work because of all the tools and templates accessible. For my remote team, I can quickly arrange and facilitate design sprints and full staff solution sessions/meeting

What is your favorite aspect of this product?

I like how Miro offers a lot of well-organized and properly thought-out templates. I also like how the templates are collaborative, so that the community may add to the template library. So I also like the UI; it's simple to use, pleasant, and allows you to simply prevent or reverse mistakes. Miro has made it incredibly easy for me to build and manage compelling design sprints that help convey ideas like design thinking and OKRs to my coworkers.

What do you dislike most about this product?

I'd want fewer pop-ups and perhaps more useful and easy-to-read alerts. I'd like to be able to make additional changes to the templates. I don't always want all of the template's elements, and I have a hard time unlinking them. While I enjoy the range of tools, templates, and endless possibilities that the infinite canvas provides, as well as the opportunity to work creatively in real time with my colleagues, I've encountered serious technical troubles with the video chat option. My video connection frequently drifts in and out of sync. I may not recognize it at this moment, but my team colleagues are unable to hear me, and having to refresh

What recommendations would you give to someone considering this product?

Miro is a must-have online collaboration tool for every remote team or firm that follows a hybrid working paradigm if you want your business to be as inventive, efficient, and optimum as possible.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Alfred L.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Significantly improves collaboration

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Miro assists in the creation of UX flows, the organization of material, the facilitation of workshops and live design exercises, as well as project brainstorming. Facilitating a session and shadowing other board members is a dream come true for me. The timer function is also quite useful, as a Business Strategy Leader, I use Miro to lead workshops, interact with colleagues, and rapidly map requirements, data flows, processes, and so on at a conceptual level, prior to any formal documenting in the standard tools, such as Jira, Visio, and so on.

What is your favorite aspect of this product?

People working together makes so much possible. I enjoy entering and uploading papers and photographs. I prefer to work swiftly on navigation flows, information architecture, and wireframes. It provides amazing capabilities for real-time collaboration on boards, such as the ability to place high-resolution photographs, files, and so on on boards to recreate the traditional whiteboard scenario that we would have in the office.

What do you dislike most about this product?

If the dashboard does not update, users may need to reload the website. Enterprise SSO systems are fantastic, but they may make sharing with third parties challenging; it would be ideal if there was a safe yet password-free approach. The structure of project folders is a little perplexing. Deleting a board is not obvious because there is no direct and prominent option, forcing us to construct several boards here at Miro.

What recommendations would you give to someone considering this product?

Miro is an excellent choice for creating an interactive classroom or seminars. It's for a rapid design sprint or proposing something to a large group of people. It is simple to use, Miro was the most effective platform for my work because other platforms lacked the essential speed and stability, as well as the normal features.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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