Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Sophia C S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for collaboration

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

We needed to hold a large number of online seminars throughout our business to stimulate brainstorming and discovered that the standard tools were lacking, we did not acquire any results since the participants were not engaged. We then shifted to using Miro to administer the workshop, which resulted in greater data collecting and engagement. Miro is being used to solve collaborative, communicative and cooperative team difficulties, at Miro we are more productive as a team when we share and discuss ideas and concerns.

What is your favorite aspect of this product?

I enjoy how you offer a place for everyone to collect their opinions and suggestions. Using post-it notes to illustrate distinct parts or identify different persons on the board is an effective method. Miro is a gorgeous design with many creative potential. He can make a PowerPoint-style presentation or something far more aesthetically attractive, the sticky note option enables for virtual engagement, which is not available with other technologies. I appreciate how you can make it more or less interesting based on the participants' digital skills; even less secure PCs can utilize the sticky note function.

What do you dislike most about this product?

When I try to move objects about on the board, it sometimes takes up a lot of things that I don't want it to pick up. It would be beneficial to add a notice or page that lists some of the shortcuts. Some aspects might use small enhancements, which I would welcome. For instance I'd like to see the names of the invited participants written on the whiteboard.

What recommendations would you give to someone considering this product?

Miro is an excellent tool for swiftly and successfully interacting, communicating and coordinating with your team. To get the most out of it, we discovered that we needed to send out how-to instructions ahead of time and add icebreakers to assist people understand how to utilize the features, after a few attempts it gets fairly flowing.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Daniel R.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

This has greatly aided us in our ideation

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

I am in love with Miro as it offers brainstorming templates to make us able to find room for the best ideas to emerge. It also intelligently helped us facilitate processes by providing us with the space and resources we need to think beyond the box. Miro has become popular among users because of its reasonable licensing model.

What is your favorite aspect of this product?

This all-in-one solution is my favorite and not only me but my entire team is a big fan of it because of its superior functionality and lots of features. Sticky notes are the most convenient way to jot down your thoughts. And the bonus is that it also offers a bulk made to assist us in making a large number of stickies at once in seconds.

What do you dislike most about this product?

I don't have many complaints about Miro, but I would like to see it become a more user-friendly tool. Finding proper templates to utilize can be difficult at times as well because there are so many to pick from that it's natural to become lost in a blind alley of flexible layouts instead of concentrating on what we really want.

What recommendations would you give to someone considering this product?

Miro is a unique and most widely-used system but because it comes with so many capabilities, things can be daunting at first, and it requires a while to find the right way to uncover its actual potential. So don't become annoyed and try to put in some more effort till it becomes a pleasant place to work.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Client Friendly Policies

Gunjan S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Powerful resource for a solutions-oriented team

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

The whiteboard formatis flexible, making it easy to update or change information. I can review any one segment of information as many times as I need to move forward to next steps

What is your favorite aspect of this product?

An unlimited capacity for creating boards for me and my team makes the work day and organizing projects much more fun

What do you dislike most about this product?

Not all browsers work well with task plans so I like Firefox because it provides better support for the video/chat functionality

What recommendations would you give to someone considering this product?

We overcame the challenges of creative brainstorming with a distributed team. Instead of getting tangled with email, we talk just like we would if we were in the same room

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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