Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Esther M.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Best for remote collaboration!

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

What makes Miro unique will be the great variety of templates that it offers. These templates are very handy and great guides for remote teams or remote collaboration. They are also customizable, so they are suitable to be adjusted to specific target, needs or goals.

What is your favorite aspect of this product?

What I love the most about Miro is this tool was really made to make remote collaboration easy. It does the job, and it does it really well.

What do you dislike most about this product?

Nothing, really. However, I feel like we could have more template. But they are already working on it. So, that's not really a complaint.

What recommendations would you give to someone considering this product?

I really believe that Miro could be even better if they included some usability testing features.

Pros

  • Helps Innovate
  • Unique Features
  • Inspires Innovation
  • Reliable

Jack L.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Miro is a great application for collaboration.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

I fancy how I can maintain data on the dashboard. The dashboard offers a wonderful insight and simplifies team projects. Sticky notes and frames may also be useful. What I appreciate best concerning Miro is how easy it’s to use; anyone can join in and start working right away. Working in a worldwide team permits us to collaborate and take up where we left off. I started utilizing it to collect notes and materials to present with my bosses.

What is your favorite aspect of this product?

It’s a cooperative tool that enables me to figure in an exceedingly visual format. I’m not joking once I say i use it daily, and often for hours every day. It’s that integral to my work and how I work with my colleagues.

What do you dislike most about this product?

Text boxes might solely contain a particular quantity of text. Generally over bullet points are required, and it’d be ideal if the text box could carry a full A4 page of content, because active boards are restricted it’s troublesome to use obsolete boards, I dislike however when I move a bunch of sticky notes, every note seems in the history. I think it should be something like a group relocated and then you must be ready to view the group.

What recommendations would you give to someone considering this product?

Miro could be a handy tool to have, particularly if your firm operates across several locations and time zones, Miro works well in tandem with Zoom creating online group work a lot easier, once you don’t have an order yet, templates are a wonderful approach to rearrange information.

Pros

  • Performance Enhancing
  • Efficient Service
  • Saves Time
  • Includes Product Enhancements

Neil N.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Popular and most powerful idea management tool

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Miro is an awesome idea management system that has a lot of features, which range from sticky notes to emotions, allowing us to be more innovative and boost our ideas. Now we can easily share, modify, and boost our ideas, we can discuss them with our members, and work on them collaboratively with our team online.

What is your favorite aspect of this product?

The ability to make sticky notes is awesome. It turns a job into joyful work and it becomes more enjoyable because we can customize them. Sticky notes can be easily customized with tags and emoticons, as well as hues and clustering. When we become ready to put our ideas into practice, we can easily convert our sticky notes into cards and upload them to Miro Kanban.

What do you dislike most about this product?

Miro is superior and powerful yet with very few flaws. My sole constructive criticism is that they should improve the image exporting and image/PDF converting capabilities as well as the backup/restoration capability needs to improve. Furthermore, the usual sticky note size is inconvenient. Whenever we need to send an email, it can be a bit of a pain.

What recommendations would you give to someone considering this product?

Miro is the only one idea management tool that allows its users to be more creative and boost their ideas. Using its straightforward controls and shortcuts, users can quickly create their first node and build branches: modify the color of their maps, connect chains, shift and reassign nodes; everything is quick and easy to do.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Saves Time

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