Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Charles J. W.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great collaboration tool, improves communication.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro is assisting me in organizing various aspects of the enterprises and projects that I am doing. In today's environment, when information travels at breakneck speed, the ability to structure and organize it is critical. Miro has made it simple for teams all around the world to participate and digitally capture everything without having to go back and document it later. It is perfect for collaboration among stakeholders and teamwork.

What is your favorite aspect of this product?

First and foremost, creating a mind map is quite convenient. The tools are straightforward and useful. Furthermore, the canvas size is endless, which is rarely seen in other similar applications. Miro's greatest strength is its adaptability and breadth: depending on the scope and complexity of your project, you may use it as a supplement or as the sole tool. Miro is something I use not just for my own projects, but also for my day-to-day job at a huge corporation.

What do you dislike most about this product?

I believe the registration procedure's login process is very complicated. It also becomes more crowded when used on many devices. When it opens, I check the browser; it's a little slower than on the desktop, which isn't a bad thing, but there's always space for improvement. Miro has several limits on boards with many components, and resynchronization issues may arise.

What recommendations would you give to someone considering this product?

It is the best collaborative workplace software. Even better if it can be controlled remotely. Furthermore, its endless canvas size is a huge benefit for designers when creating mind maps. Make use of templates to help you with your task. Try to organise the work as best you can, and don't be afraid to create visually appealing aspects because it will assist a lot with usability: the more orderly and clean the board is, the better it will serve you.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rachel M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Everything needed for successful teamwork!

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Miro is utilized as a platform for cross-departmental and cross-team brainstorming on workflows, activities, and procedures with the goal of improving existing designs and developing whole new ones. Everyone on the team may contribute ideas and thoughts from wherever they happen to be thanks to the live collaboration feature. This is a very functional and user-friendly program.

What is your favorite aspect of this product?

Technically and practically, Miro provides all you may need to accomplish most of the work required, making it a good fit for any flow, process, workflow, brainstorming, and collaborations. You may use it professionally or just for fun to create your own diagrams, flowcharts, and more.

What do you dislike most about this product?

It would be convenient if creators could lock their own goods by default or permanently for everyone except themselves. Inadequate free tier options exist in comparison to the number of paid extras.

What recommendations would you give to someone considering this product?

When working in pairs or small groups, everyone benefits from being able to view the progress of the other members. This kind of formative assessment is not ideal when many groups are tasked with completing the same task separately.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Saves Time

Young D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Never ceases to amaze me

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

Miro is one of those technologies that never ceases to amaze me, and its most compelling feature is that no one in our office dislikes it; it is one of our top favorites. Its UX is fantastic, and it's evident that a lot of care has gone into developing decisions that help all of us operate more effectively and generate incredible results.

What is your favorite aspect of this product?

Miro shines when it comes to brainstorming and idea management, serving us in a way that no other tool can, and it maintains its attractiveness so that it can achieve its promise of making our job a happy duty. With this software, working from home, on the road, or from any other location was a breeze. It's really simple to integrate with Jira's templates, making it more popular and robust than competitors.

What do you dislike most about this product?

Try out as many templates that are acceptable for your project as you can. Although this program is simple to use and user-friendly to a higher level, when dealing with large groups, it is much easier to lose sight of who is making changes in which area and prohibit users from making changes in the wrong areas.

What recommendations would you give to someone considering this product?

Miro has been an interesting strategy for me throughout the process, from generating ideas to managing them, discussing them, and finally finalizing them. Miro also comes with a ready-to-use template, allowing users to save time and money. It is also simple to use, allowing users to save time and money on training.

Pros

  • Respectful
  • Client Friendly Policies
  • Fair
  • Altruistic

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