Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Francisco R.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Essential for collaboration, improves productivity

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

We address the issue of having multiple people working on the same concept remotely and in real time. The pointer allows us to see who is looking at what, making working remotely extremely convenient. Miro assists me with the user-centered design process, from research synthesis and assumption mapping to prototype feedback. We are addressing the need for customers to share tangible content in order to co-create solutions and make quick decisions. Miro is critical to our creative team's ability to quickly share ideas, plan projects, prototype concepts and test and flesh them out with end users.

What is your favorite aspect of this product?

I appreciate Miro versatility, which ranges from allowing my team to quickly activate a dashboard for tangible collaboration to developing a highly designed, creative workspace for customer workshops. It's also very adaptable; after all, it's a digital whiteboard. It handles all of the design and product management tasks that PowerPoint and Excel used to handle. It's simple to use and share with coworkers; adding and editing photos is great for brainstorming; and the templates are fantastic.

What do you dislike most about this product?

I'd like to include a couple of new templates with higher-quality images and examples of how other businesses use them to look professional. Colleagues may be unable to join a collaboration session at times due to the license agreement. More flexibility is required due to my company's high compensation structure.

What recommendations would you give to someone considering this product?

Please watch the great how-to videos, dive in and try it out with an internal team meeting, and make sure everyone understands BLOCK content, using frameworks, and NOT unlocking content. Miro is currently the best collaboration tool available; we use it for both remote and face-to-face collaboration sessions. Miro is very useful for a variety of applications, including remote collaboration, viewing dashboards through the app and organizing processes and plans such as collections or campaigns.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Easy to use and good ideation space

Likeliness to Recommend

7 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Saves Time

Cons

  • Less Effective Service
  • Less Caring
  • Security Frustrates

Khloe F. J.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great for developing ideas from start to finish

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

We like to utilize it for user research: instead of employing complex tools for analysis, we want to keep things simple. Miro enables us to show several concepts on a single board. The photographs do not have to be closely related or put in a certain order. All schematics are free to be inspected, debated, updated, and expanded upon. Tracking changes on one dashboard is significantly easier with Miro than tracking updates to several papers.

What is your favorite aspect of this product?

I enjoy the group meeting aspects such as voting with music, Miro invites you to express yourself visually, we communicate concepts with words by default written and verbal. When attempting to reduce uncertainty from a somewhat well-understood issue, words can be useful. A visual image/representation, on the other hand, may be more helpful in the early phases of a concept brainstorming. Very swiftly conveys the substance of an idea, request that the viewer explain the subject in their own terms. It does not bombard the viewer with unnecessary information, Miro permits him to utilize words but he adds the most value when he limits their use.

What do you dislike most about this product?

When there are really large tables, things can become a little slow, although this does not happen very often. I'd also like it if you could make a 'espejo' mark that could be placed on other tables and updated'magically' on other tables. Comments/retroalimentación throughout the creation process are not always useful. They have the potential to stall the creative process and turn it into an error-correction exercise. There may be a function that allows you to disable this "movement-tracker".

What recommendations would you give to someone considering this product?

Establish and implement a proper organizational system from the start if you are a huge organization. It is not intended to replace other products you may be using, such as word processors, spreadsheets, and presentations. However, it is a highly efficient technique to summarize topics that may be scattered over several publications and bring them together in one location.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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