Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Angela P.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Powerful online collaboration tool.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

I prefer using online whiteboard tools to illustrate and express my thoughts rather than using conventional approaches and providing formal documentation to get a shared understanding. The primary advantage is being able to build a process map and color code it so that specific items stick out for my clients. This way, we can communicate in real time. makes a fantastic diagram that the whole project team may use. Instead of holding a formal meeting, I like to utilize Miro to direct people in a methodical approach to a topic. Having a library of templates where I can discover tested procedures and workflows is helpful in this regard.

What is your favorite aspect of this product?

being able to design process maps for my projects so that I can explain to my clients the procedures that are being used now and in the future. Additionally, I appreciate that you may publish whatever you want and add your own comments. The templates are also really useful depending on the project you're working on. I can add emojis, icons, pre-made artwork, sticky notes, and more. Using this tool makes me feel highly expressive and never constrained. In reality, I've found a wide variety of frameworks that I may utilize to communicate and reach a consensus with customers and colleagues.

What do you dislike most about this product?

Nothing about Miro bothers me; the entire platform functions flawlessly. The customer service staff is very excellent and fast to address any questions.

What recommendations would you give to someone considering this product?

If you work in the project management industry, I would suggest this product. My clients like it, and I have found it to be tremendously helpful for many of my tasks. Make sure to check out Miroverse. You'll no doubt discover some useful concepts and strategies to raise your game.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sami S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Very inspiring, it enables creativity.

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

I haven't used any other similar products, but just the fact that I can create digital boards with sticky notes is amazing

What is your favorite aspect of this product?

As a concept designer i always find it very helpful to write down my ideas when they strike and have them in an organised space.

What do you dislike most about this product?

Sometimes (rarely), my data is not fully saved so i have to re-write some ideas.

What recommendations would you give to someone considering this product?

If you are in a creative business, please try it. It's a life saver

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ana V.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Team coordination and online collaboration.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

It's simple to replicate your work and then work on the duplicate version to discover where you started. I use Miro to make notes visible and synthesized and I use templates to build projects and programs. I also do retros, wireframes, workshops, service design, collaborative brainstorming, brainstorming, card sorting, affinity diagrams and flow diagrams. Alignment with business partners, website changes, new website features, allow for more simplified submissions less time spent generating needless decks, provide a source of truth for a project, decimate information and so on.

What is your favorite aspect of this product?

Miro is a simple tool that may be used in a variety of ways. I've used it in real time to conduct meetings, run brainstorming sessions, show ideas, and more. This is the greatest virtual whiteboard on the market since it allows you to design templates, frameworks, flow charts, and everything else you can think of. It's far superior than a traditional whiteboard with sticky notes, in my view. I like the ability to speak with individuals both within and outside the firm and to collaborate in real time with everyone on the same page. I appreciate being able to swiftly build designs or explore ideas and turn them into aesthetically attractive con

What do you dislike most about this product?

Working with unbound frames might be difficult. Also, teams may not feel comfortable utilizing the platform at times, but this may be handled with a thorough explanation. I'd want to be able to choose a collection of post-its and remove the information on them. I'd also like to be able to insert more text characters into the text fields because copying and pasting text sometimes cause it to shrink. Miro might be more adjustable; I'm not suggesting it be changed to Figma, but there are certain format limits. Having said that, it's wonderful to have the constraint of not overcomplicating things.

What recommendations would you give to someone considering this product?

Perhaps you'll start by looking at how others are utilizing it in the Miro community and on YouTube to get started, preferably in your sector as well. This application will assist you in any group exercise by allowing you to create presentations or display research findings. There is no other tool you want to use to create and run after you've gotten into it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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