Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Alejandra P.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Brainstorming with designs and meetings

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

With this product we have exhausted the amount of utilities for a number of different things, from mood boards and mind maps, process diagrams. and process diagrams. it can be from different countries. Miro helps me address the problem of exposing complex processes for business stakeholders among many more activities.

What is your favorite aspect of this product?

Miro builds a process for collaborative decision making. From the whole team in charge whereby we can add annotations, comments, adjustments in real time to that process. Great variety of templates, availability on the fly/demand, it really is like a white board with many utilities. It makes it easy to upload and store all the necessary documents in one place.

What do you dislike most about this product?

Every application needs small details as can be improved user interface and more customization and issues like white background which is good, many times it takes a bit of complexity to select and size the boxes, it would be good some video tutorials for tools like that for better understanding.

What recommendations would you give to someone considering this product?

It is very appropriate to say how feasible Miro is for all domains and companies it is best suited for teams collaborating from different locations both for conferences and solution sketches and it works very well during presentations, inviting users to collaborate and share thoughts in real time. The truth is that you have many ways to use it and that is why it is recommended by us, thanks to the reach we have with this wonderful platform.

Pros

  • Unique Features
  • Inspires Innovation
  • Caring
  • Respectful
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2022

The best collaboration tool I've ever used.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Daniel B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Complete collaboration tool for remote work.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

I use it for narrative planning, roadmaps, iteration planning, and other purposes. I also like the use of dashboards and visualizations over huge text papers. I'm troubleshooting our content management system and looking for paint spots so we can transfer to other software so we can all contribute to the board and understand each other's viewpoints, making it simpler for us to convey it. That is the primary advantage. One of the other advantages I discovered from using my role is that miro may be utilized for anything.

What is your favorite aspect of this product?

I enjoy a lot of things, but my favorite is the cooperative value; I can make a board with a lot of individuals I work with to gain a better understanding. I also enjoy that it immediately says when we swap boards, so we don't have to worry about losing our work. Because no two projects are the identical, I can collect, organize, and plan what I need to do using whichever templates and tools make appropriate. Sharing is thus a breeze with those who can collaborate in a meeting.

What do you dislike most about this product?

It sometimes take a long for my boards to load. Another thing I don't like is that when you choose numerous items, it doesn't truly select them. When you do, it takes a long time because you have to select 20 programs to move them about, but this isn't an often occurrence, so it's not a big deal.

What recommendations would you give to someone considering this product?

Because it is adaptable, you can always rearrange, organize, and adjust the structure afterwards. Begin by downloading brain ideas using the templates. This software meets all milestones, objectives, and applications.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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