Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Notifications

86

Application Integration

86

Data Export and Import

86

Idea Segmentation

85

Idea Scoring / Evaluation

85

Dashboards, Analytics and Reporting

84

Role-Based Access

84

Idea Funnel

83

Customizable Branding

83

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of IT Administration

83

Ease of Customization

83

Usability and Intuitiveness

83

Vendor Support

79

Miro Reviews

Manish S.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

The Everything Visualisation Tool

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

I would say its features and low-cost pricing makes it different from other similar products.

What is your favorite aspect of this product?

- It visualizes literally everything from a simple idea to a complex customer journey - Readymade templates for all needs - Easy, fun & engaging collaboration with unlimited viewers allowed - MIndmaps, agile projects, wireframes, kanban frameworks, and tons of things can be done - Google workspace, Microsoft 365, and 100s of productivity apps are available to integrate with

What do you dislike most about this product?

Though it's a must-have for marketing & sales person, designers, developers, and project managers but too many things sometimes make it overwhelming. Also, no integration with Zoho apps is what I dislike the most.

What recommendations would you give to someone considering this product?

It's a good recommendation as it is simplifying the visualization of things due to which we are able to put things in a proper manner to understand them better. It makes collaboration with team members engaging & fun. It takes our productivity to the next level.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Otávio P.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

The best idea flow charts even in the free version

Likeliness to Recommend

10 /10

What differentiates Miro from other similar products?

Its full of contents - from possible feature using to the sharing of ideia. Besides that, its really the easiest mind/workflow design software that I´ve ever used.

What is your favorite aspect of this product?

The multi sharing with other people from the company and the way we are able to stabilish some rules over who can do what in each board.

What do you dislike most about this product?

The export formats available during free test - the image file quality its very poor.

What recommendations would you give to someone considering this product?

You need to have in mind that the product for itself will only help improving ideas and/or MVPs for plans that are already in someones head. Its not a miracle solution for creation of new features, but a improver of idea development and sharing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jessica S.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Superb for planning processes and creating ideas

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

It is a language we adopt when communicating with staff or partners about technical solutions and business processes. It's common to utilize them during the solution-finding phase of a brainstorming session, as well as at the end of an implementation to display the final flow for developers to use in coding.

What is your favorite aspect of this product?

Ideal for group creativity, flowcharting, discovery, lean inception dynamics, organizational charting, quarterly OKRs, mind mapping, and daily data sharing. Since you may choose a level of anonymity, it has boosted the quantity of ideas generated and reduced bias.

What do you dislike most about this product?

In PowerPoint, I'd want to see certain functions similar to those found in Smart art, such as ones that allow users to enter in subjects. As a user, I would appreciate a feature that would allow me to copy the entire body of text at once. Having the option to export charts directly into PowerPoint would be very helpful.

What recommendations would you give to someone considering this product?

Considering how simple it was to link up with services like Slack and others. As an added bonus, it helped me get a fast picture of my Notion and Jira projects. The ability to work together with others has been enhanced. Aided in laying out issues in a more manageable way and cutting down on redos.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Acts with Integrity

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